Service Manager - Slidell, LA

The Goodyear Tire & Rubber Company; Slidell (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider in Slidell, LA is seeking a Service Manager to oversee the service department. The ideal candidate will have at least one year of automotive service management experience and a valid driver's license. Responsibilities include managing workflow, driving sales, and ensuring guest satisfaction. This position offers a dynamic environment focused on delivering quality service.

Qualifications

• Minimum 1 year of previous Automotive Service management experience.
• Valid driver's license required.
• Must be at least 18 years of age.

Responsibilities

• Manage the service department effectively.
• Drive sales goals through guest interactions.
• Build guest relationships and ensure satisfaction.

Skills

Automotive service management

Sales skills

Teamwork

Communication

Job description

Overview

Service Manager, Automotive Service Center — Slidell, LA. You will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will be responsible for managing the service department by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Contribute to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Basic Qualifications

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous automotive service sales experience
• Previous automotive service experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, with responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Stores may be open 7 days a week, including weekends and some holidays depending on location
• Commitment to following established safety policies and procedures

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.