Service Manager - Easley, SC

The Goodyear Tire & Rubber Company; Easley (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

An automotive service provider in Easley is seeking a Service Manager to oversee the service department, ensuring quality work and customer satisfaction. The ideal candidate will have management experience and a strong work ethic. Responsibilities include scheduling associates, driving sales, and maintaining a safe environment. Apply now to join our team!

Qualifications

• Minimum 1 year of previous Automotive Service management experience.
• Valid driver's license is required.
• Must be at least 18 years of age.

Responsibilities

• Manage the service department effectively by scheduling associates and work flow.
• Drive and reach sales goals through guest interactions.
• Build guest relationships and ensure satisfaction.

Skills

Automotive Service management

Sales skills for automotive services

Communication skills

Teamwork

Job description

Overview

As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, including lifting tires and wheels

Basic Qualifications

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous automotive service sales experience
• Previous automotive service experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, with responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

About Goodyear

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Equal Opportunity

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.