Service Manager — Pest Control & Field Operations

Rollins, Inc.; Charleston (SC); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision

Company paid life & AD&D insurance

401(k) match up to 6%

Employee stock purchase plan

Paid Time off and holidays

Job summary

HomeTeam in Charleston, SC is seeking a Service Manager to lead field operations, optimize routes, and ensure revenue targets are met while maintaining top service quality. You will supervise technicians, coordinate training, manage equipment and licensing, and foster a positive work environment.

The role requires 3+ years in management, experience in sales/marketing, and a high school diploma or GED. This is a full-time, on-site position with competitive pay and comprehensive benefits.

Qualifications

• 3+ years of experience in a management role
• Experience supervising, coaching, and developing staff
• Experience with sales, marketing, and office administration
• High school diploma or GED; college degree preferred

Responsibilities

• Ensure daily assigned revenue is completed
• Maintain a high level of service quality
• Schedule and review daily routes with technicians
• Handle customer complaints; investigate and resolve concerns
• Assist technicians with field service requests
• Maintain truck inventory records and perform inspections
• Create a positive work environment
• Actively manage performance and motivate service staff
• Follow and enforce work procedures and prepare work schedules

Skills

Sales experience

Marketing experience

Office administration

Staff supervision

People management

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam in Charleston, SC is seeking a Service Manager to lead field operations, optimize routes, and ensure revenue targets are met while maintaining top service quality. You will supervise technicians, coordinate training, manage equipment and licensing, and foster a positive work environment.

The role requires 3+ years in management, experience in sales/marketing, and a high school diploma or GED. This is a full-time, on-site position with competitive pay and comprehensive benefits.