Service Manager | McComb, MS

Empire Truck Sales; Magnolia (MS); Vor Ort; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Competitive Salary + Commission

Medical, Dental & Vision Insurance

401(k) Retirement Plan

In-House Training & Career Development

Zusammenfassung

Empire Truck Sales, a leading Freightliner and Western Star dealership in the Southeast, is seeking an experienced Service Manager to lead our service team and deliver exceptional customer experiences.

You will oversee workflow, drive productivity, and ensure department profitability while providing technical guidance and building strong customer relationships. If you have heavy truck or automotive service leadership and a passion for operational excellence, apply today.

Qualifikationen

• 2+ years in a shop foreman or service manager role within heavy truck or dealership environment.
• Experience leading technicians and managing repair/maintenance operations.
• Strong leadership and communication skills.
• Retail dealership service experience is a plus.
• Diesel mechanic knowledge is advantageous.

Aufgaben

• Lead and support a high-performing service team.
• Deliver outstanding customer service and build strong relationships.
• Manage workflow, productivity, and department profitability.
• Provide technical support and service guidance to staff.
• Collaborate with sales, parts, and operations teams.

Kenntnisse

Leadership

Communication

Organizational skills

Customer service

Team development

Diesel mechanic knowledge

Dealership knowledge

MS Office

Dealership management systems

Tools

Microsoft Office

Dealership Management Systems

Jobbeschreibung

Lead with Excellence as a Service Manager at Empire Truck SalesEmpire Truck Sales — one of the Southeast’s leading Freightliner and Western Star dealerships — is hiring an experienced Service Manager to lead our service team and deliver exceptional customer experiences.If you’re a motivated leader with experience in heavy truck or automotive service, strong communication skills, and a passion for operational excellence, we want to hear from you.What You’ll DoLead and support a high-performing service teamDeliver outstanding customer serviceManage workflow, productivity, and department profitabilityProvide technical support and service guidanceCollaborate with sales, parts, and operations teamsBuild strong customer relationshipsWhat You’ll Need2+ years of experience preferred in a Shop Foreman, Service Manager, Assistant Service Manager, or similar leadership role within a heavy truck, automotive, fleet maintenance, transportation, equipment, or related mechanical service environment. Candidates should have experience leading technicians and managing repair, maintenance, or service operations in a technical, industrial, or dealership setting.Experience managing technicians in a dealership, fleet, or service environmentStrong leadership, communication, and organizational skillsRetail dealership service experience preferredExperience as a diesel mechanic and/or DTNA (Freightliner or Western Star) knowledge is a plusAbility with Microsoft Office and dealership management systemsAbility to thrive in a fast-paced diesel service department environmentStrong commitment to safety, quality, and customer satisfactionWhy Join Empire Truck Sales?At Empire Truck Sales, we offer more than a job — we offer a long-term career with a company known for stability, growth, and excellence in the transportation industry.Benefits Include:Competitive Salary + CommissionMedical, Dental & Vision Insurance401(k) Retirement PlanPaid Short & Long-Term DisabilityIn-House Training & Career DevelopmentAdvancement OpportunitiesState-of-the-Art FacilitiesBuild Your Career with EmpireAt Empire Truck Sales, we’re committed to teamwork, customer service, and investing in our people. Join a company where your leadership can make a real impact.Apply today and drive your career forward with Empire Truck Sales.Empire Truck Sales is a drug-free workplace. Employment offers are contingent upon background check and drug screening.Empire Truck Sales, LLC is an Equal Opportunity Employer.