Service Manager: Lead Tech Team & Elevate Service

Tire Discounters, Inc.; Westerville (OH); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Paid training

Competitive pay & benefits

Supportive team

Job summary

Tire Discounters, Inc. is seeking a Service Manager to lead a team of Service and Tire Technicians and ensure top-tier customer satisfaction at your store.

You'll coach technicians, manage workflow, and partner with sales staff to communicate wait times. The role requires automotive service experience, strong leadership, and the ability to hire and develop talent. This is a full-time, on-site position with opportunities for advancement.

Qualifications

• Experience in automotive service management is required.
• Strong leadership and communication skills.
• Ability to hire and onboard technicians.
• Commitment to safety and quality standards.
• Must have valid driver's license and availability on Saturdays.

Responsibilities

• Lead and coach technicians to deliver high-quality service.
• Oversee service bay workflow and communicate wait times.
• Ensure clear communication between shop and customers.
• Promote safety and meet quality standards.
• Drive customer satisfaction and teamwork.

Skills

Leadership

People management

Automotive service knowledge

Communication

Hiring

Safety compliance

Licenses

Job description

Tire Discounters, Inc. is seeking a Service Manager to lead a team of Service and Tire Technicians and ensure top-tier customer satisfaction at your store.

You'll coach technicians, manage workflow, and partner with sales staff to communicate wait times. The role requires automotive service experience, strong leadership, and the ability to hire and develop talent. This is a full-time, on-site position with opportunities for advancement.