Automotive Service Manager: Lead Tech Teams & Excellence

Tire Discounters; Westerville (OH); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Skill development

Competitive pay

Supportive team

Job summary

Tire Discounters, the nation’s largest family-owned tire retailer, is seeking a Service Manager in Westerville, OH. You will lead a team of service and tire technicians to deliver high-quality automotive service and ensure customer satisfaction at your store.

Responsibilities include coaching technicians, managing workflow, coordinating with sales staff, and maintaining safety and quality standards. The role emphasizes growth, training, and a strong service mindset.

Qualifications

• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Authorized to work in the USA (18+).
• Valid driver's license and availability to work Saturdays.
• Ability to stand for long periods and lift up to 75 lbs.

Responsibilities

• Lead and coach technicians, manage performance, and assist with hiring.
• Oversee service bay workflow and communicate wait times to sales staff.
• Ensure clear communication between the shop and customers.
• Promote safety and meet quality and service standards.
• Drive customer satisfaction and teamwork.

Skills

Leadership

Communication

Multitasking

Saturday availability

Driver's license

Job description

Tire Discounters, the nation’s largest family-owned tire retailer, is seeking a Service Manager in Westerville, OH. You will lead a team of service and tire technicians to deliver high-quality automotive service and ensure customer satisfaction at your store.

Responsibilities include coaching technicians, managing workflow, coordinating with sales staff, and maintaining safety and quality standards. The role emphasizes growth, training, and a strong service mindset.