Automotive Service Manager — Lead & Develop Tech Team

Tire Discounters

Emporia (VA)

On-site

USD 55,000 - 85,000

Full time

6 days ago

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Job summary

Tire Discounters is seeking a Service Manager with automotive experience to lead a team of service and tire technicians in one of our stores. You will oversee daily shop operations, coach staff, and work with the General Manager on hiring and performance.

The role emphasizes customer satisfaction, safety, and high-quality service, with compensation featuring a base pay plus weekly hourly pay and store bonuses. Must be able to work Saturdays and lift up to 75 lbs.

Qualifications

Management experience with strong leadership skills.
Excellent communication and multitasking abilities.
Strong work ethic and goal-oriented mindset.
Valid driver's license and availability to work Saturdays.
Ability to stand for long periods, bend, and lift up to 75 lbs.
Authorized to work in the USA (18+).
Comfortable with occasional mechanical hazards and outdoor conditions.

Responsibilities

Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
Serves as a liaison providing clear communication between the shop, counter staff and customers.
Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations .
Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.