Service Manager: Lead Teams & Optimize Routes

HomeTeam Pest Defense, Inc.; Bluffton (SC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Employee stock purchase plan

Paid time off

Holidays

Tuition reimbursement

Scholarship awards

Growth opportunities

Recognition

Friendly work environment

Job summary

HomeTeam Pest Defense, Inc. in Bluffton, SC seeks a Service Manager to lead field operations, ensure revenue goals, and maintain service quality. You will supervise technicians, coordinate routes, and mentor staff to deliver a delightful customer experience.

Requires 3+ years in management with sales/marketing experience and a high school diploma (college degree preferred). Comprehensive benefits, bonuses, and growth opportunities are offered within a stable organization.

Qualifications

• Requires 3+ years in a management role.
• Experience supervising, coaching, and developing staff.
• Must have experience with sales, marketing, and office administration.
• High school diploma or GED required; college degree preferred.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize service routes to improve density and efficiency.
• Schedule and review daily routes with technicians.
• Handle customer complaints and resolve issues.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment and supplies for service work.
• Create a positive work environment and motivate staff.
• Coordinate training and licensing of personnel.
• Maintain vehicle and license records; inspections as needed.
• Work weekends as necessary to support technicians.

Skills

Sales experience

Marketing experience

Office administration

Staff supervision

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam Pest Defense, Inc. in Bluffton, SC seeks a Service Manager to lead field operations, ensure revenue goals, and maintain service quality. You will supervise technicians, coordinate routes, and mentor staff to deliver a delightful customer experience.

Requires 3+ years in management with sales/marketing experience and a high school diploma (college degree preferred). Comprehensive benefits, bonuses, and growth opportunities are offered within a stable organization.