Service Manager - Lead Multi-Family Maintenance Team

Independence Realty Trust, Inc.

Tampa (FL)

Hybrid

USD 60,000 - 90,000

Full time

12 days ago

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Benefits offered by this job

Company-paid training in Tampa, FL

Stock awards

Commissions and bonuses

401(k) with company match

Comprehensive benefits

Paid holidays

Paid time off

Job summary

IRT Living Prospect Park in Tampa, FL is seeking a Service Manager to lead a maintenance team across plumbing, electrical, HVAC, and more. You’ll collaborate with Community and Regional Managers to implement strategies and deliver timely repairs while upholding safety standards.

You will train staff, prioritize work orders, manage budget expectations, and ensure resident satisfaction. The role offers competitive pay with commissions, bonuses, stock awards, and comprehensive benefits, plus

Qualifications

At least 2 years of experience in property maintenance or a related field.
EPA Type I and II certifications required; CPO preferred.
Physically able to lift up to 45 lbs regularly and up to 80 lbs occasionally; push/pull up to 200 lbs.
Strong communication and customer service skills with a professional appearance.
Valid driver's license is required and able to attend out-of-state training if needed.

Responsibilities

Collaborate with Community and Regional Managers on maintenance strategies and initiatives.
Lead, train, and support the service team to ensure top performance.
Prioritize and delegate work orders for timely, efficient completion.
Set the standard by assisting with troubleshooting and service requests.
Ensure budget compliance while delivering exceptional service and resident satisfaction.