Service Manager: Lead High-Energy Auto Service Team

Virginia Tire & Auto; Ashburn (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Paid vacation & holidays

Employee discounts

Dental insurance

Vision insurance

Life & short-term disability insurance

401(k) with company match

Career growth opportunities

Professional work environment

Job summary

Virginia Tire & Auto in Ashburn, VA seeks a Service Manager to lead our service department, delivering an exceptional customer experience while driving sales and profitability. You’ll spend substantial time on the front counter as a hands-on manager on the sales floor and ensure smooth workflow across the shop.

You will coach, develop talent, and leverage data to identify opportunities, uphold our high standards, and foster a culture of growth and accountability in a fast-paced environment.

Qualifications

• 8+ years retail management experience.
• Strong knowledge of vehicle systems.
• Ability to lead in a fast-paced retail environment.

Responsibilities

• Lead the service department to maximize store sales and customer experience.
• Ensure production workflow is efficient and optimized.
• Drive sales and profitability by reviewing reports and acting on opportunities.
• Select and onboard a high-performing team.
• Develop talent and enable career growth.
• Communicate store goals and programs to staff.
• Maintain best-in-class automotive repair facilities.

Skills

Retail management

Vehicle systems knowledge

Customer service

Communication skills

Problem-solving

MS Office

Valid driver’s license

Job description

Virginia Tire & Auto in Ashburn, VA seeks a Service Manager to lead our service department, delivering an exceptional customer experience while driving sales and profitability. You’ll spend substantial time on the front counter as a hands-on manager on the sales floor and ensure smooth workflow across the shop.

You will coach, develop talent, and leverage data to identify opportunities, uphold our high standards, and foster a culture of growth and accountability in a fast-paced environment.