Service Manager: Lead Guest Experience & Team Training

Buffalo Wild Wings; Alpharetta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous-L

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings in Alpharetta, GA is seeking a Service Manager to oversee takeout operations and enhance the guest entry experience. You will help manage shifts and coach team members to ensure tasks are performed efficiently and guest satisfaction remains high.

The role emphasizes training, development of the team, and compliance with safety and service standards in a fast-paced restaurant environment.

Qualifications

• 2 years of restaurant or bar management experience.
• Knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, and safety procedures.
• Passion for training and developing the team.

Responsibilities

• Oversee takeout operations and guest entry experience.
• Assist in managing shift operations and coach team members to ensure tasks are performed effectively.

Skills

Restaurant management

Team coaching

Guest service

Labor law & safety awareness

Computer operations

Job description

Buffalo Wild Wings in Alpharetta, GA is seeking a Service Manager to oversee takeout operations and enhance the guest entry experience. You will help manage shifts and coach team members to ensure tasks are performed efficiently and guest satisfaction remains high.

The role emphasizes training, development of the team, and compliance with safety and service standards in a fast-paced restaurant environment.