Service Manager in Training: Lead Customer Experience

Pep Boys Inc; Redlands (CA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Job summary

Pep Boys Inc is seeking a Manager in Training to oversee store and service center operations in Redlands, CA. You will guide a high-performance team, drive sales, and ensure customer service excellence while maintaining safety and policy compliance.

The role emphasizes people leadership, operational discipline, and hands-on involvement in merchandising and facility upkeep to meet business targets.

Qualifications

• Two years related experience in retail management, preferably automotive.
• Completion of two-year college or technical school program.
• Equivalent combination of education and experience with proven results.

Responsibilities

• Lead store and service center operations to meet sales goals and customer service standards.
• Ensure merchandise presentation and facility maintenance uphold brand standards.
• Motivate and develop a high-performance team through effective supervision.

Skills

People management

Customer focus

Drive for results

Integrity and trust

Communication skills

Presentation skills

Organization

Time management

Practical math

Reading skills

Education

Two-year college or technical school program

Equivalent combination of education and experience

Job description

Pep Boys Inc is seeking a Manager in Training to oversee store and service center operations in Redlands, CA. You will guide a high-performance team, drive sales, and ensure customer service excellence while maintaining safety and policy compliance.

The role emphasizes people leadership, operational discipline, and hands-on involvement in merchandising and facility upkeep to meet business targets.