Service Manager - HVAC

Black Diamond Experts; Tucson, Northern (AZ, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly pay + incentives

Health benefits

401(k) with company match

Paid training

Paid holidays & PTO

Team events & advancement

Job summary

StrongBuilt Plumbing & Air is seeking aService Manager to supervise the HVAC service department in Tucson. You will oversee daily operations, lead a team of skilled technicians, and ensure timely, compliant service delivery while maintaining safety standards and high customer satisfaction.

The role emphasizes strong leadership, effective communication, and a focus on growth within a veteran-owned, values-driven company culture.

Qualifications

• 5+ years HVAC service experience, with at least 2+ years in a leadership role.
• Valid driver’s license with a clean, safe driving record.
• Pre-employment background check.
• Pre-employment drug screen.
• Strong communication and people skills.

Responsibilities

• Oversee day-to-day operations of the HVAC service department.
• Manage a team of technicians to ensure high-quality service delivery.
• Monitor job performance and ensure compliance with safety regulations and industry standards.
• Ensure efficient handling of service calls and customer satisfaction.

Skills

Strong communication

People Skills

Leadership

Job description

Job Details

Job Location: StrongBuilt Plumbing & Air (AZ) - TUCSON, AZ 85714

Position Type: Full Time

Travel Percentage: Up to 25%Strongbuilt is a rapidly growing residential service company specializing in Electric, Plumbing, Heating & Air. Since 2015, we’ve built a reputation for raising the standard in home services while creating a team culture people are proud to be part of. As a veteran-owned company, our leadership is built on respect, accountability, teamwork, and integrity — and we invest heavily in the growth and success of our employees. If you’re looking for more than just a job, this is your opportunity to build a long-term career with a company that continues to expand year after year.

The Service Manager will oversee the day-to-day operations of the HVAC service department. Ensuring high-quality service delivery, efficient operations, customer satisfaction, and other tasks and responsibilities as required to maintain efficient department operations. Your role involves managing a team of skilled technicians, ensuring that all service calls are handled efficiently and professionally. You will be responsible for monitoring job performance and maintaining compliance with safety regulations and industry standards.

What We Offer

• Competitive weekly pay + incentives and bonuses
• Health benefits including medical, dental, vision, life insurance, and short/long-term disability
• 401(k) with company match
• Paid training and ongoing career development
• Paid holidays, vacation, and PTO
• Company events, family parties, and team celebrations
• A strong team culture with real advancement opportunities
• And so much more!

Come join a company where hard work is recognized, growth is encouraged, and your career can truly thrive.

Qualifications

Job Requirements:

• Valid drivers license with a clean, safe driving record
• Pre-employment background check
• Pre-employment drug screen
• 5+ years HVAC service experience, with at least 2+ years in a leadership role
• Strong communication and People Skills