Service Manager: Growth, Training & Team Leadership

Socket.dev; Independence (KY); On-site; USD 55,000 - 70,000; Full time

Job summary

Tire Discounters is seeking a Service Manager to lead a team of Service and Tire Technicians, delivering high-quality service and ensuring customer satisfaction at the store. The role emphasizes coaching, safety, and clear communication with customers and sales staff.

The ideal candidate will have automotive service experience, strong leadership, excellent communication, and the ability to work Saturdays. Competitive compensation and a path for career growth are offered.

Qualifications

• Experience in automotive service or repair; certifications preferred.
• Proven leadership and management experience.
• Strong communication and multitasking abilities.
• Good work ethic with goal-oriented mindset.
• Valid driver's license; availability on Saturdays.
• Authorized to work in the USA (18+).
• Comfortable with occasional mechanical hazards and outdoor conditions.

Responsibilities

• Lead and coach technicians, manage performance, and assist with hiring.
• Oversee service bay workflow and communicate wait times to sales staff.
• Ensure clear communication between the shop and customers.
• Promote safety and meet quality and service standards.
• Drive customer satisfaction and teamwork.

Skills

Automotive service experience

Leadership

Communication

Multitasking

Work ethic

Driver's license

Saturday availability

USA work authorization

Outdoor conditions

Job description

Tire Discounters is seeking a Service Manager to lead a team of Service and Tire Technicians, delivering high-quality service and ensuring customer satisfaction at the store. The role emphasizes coaching, safety, and clear communication with customers and sales staff.

The ideal candidate will have automotive service experience, strong leadership, excellent communication, and the ability to work Saturdays. Competitive compensation and a path for career growth are offered.