Service Manager - Easley, SC

The Goodyear Tire & Rubber Company; Easley (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Paid vacations

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager to gain hands-on experience in one of Goodyear's auto service centers. You will schedule service appointments, manage workflow, and ensure timely, quality work for guests, while building strong guest relationships.

Responsibilities include driving sales, mentoring service staff, and communicating warranties and promotions clearly. The role offers opportunities for growth in a fast-paced environment and emphasizes safety and teamwork.

Qualifications

• Minimum 1 year of previous Automotive Service management experience.
• Must have valid driver's license.
• Must be at least 18 years of age.

Responsibilities

• Manage the service department by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests.
• Drive sales through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by acting as liaison between technicians and guests.
• Contribute to training and development of service department associates.
• Articulate warranties, promotions, and advertisements.

Skills

Sales skills

Guest relations

Team development

Customer service

Job description

\"Automotive Service Sales\" \"Tire Sales Manager\" \"Automotive Retail Sales\" \"Service Advisor Sales\" \"Automotive Customer Service Manager\" \"Guest Service Manager\" \"Tire and Repair Sales\" \"Automotive Upselling\" \"Service Sales Manager \" \"Automotive Revenue Growth\" \"Automotive Service Operations\" \"Workflow Management \" \"Customer Satisfaction\" \"Guest Relations\" \"Automotive Service Scheduling\" \"Warranty Administration\" \"Team Development\" \"Employee Training\" \"Automotive Service Coordination\" \"Safety Compliance\"

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

General Description:

As a Service Manager you will gain hands‑on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours.

Responsibilities will include, but will not be limited to:

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• Previous automotive service sales experience
• Previous automotive service experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Benefits:

• medical plans
• 401(k)
• certification reimbursement
• paid vacations

GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER

Goodyear is an Equal Employment Opportunity and Aff'i All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.