Service Manager - Decatur, GA

Goodyear; Tennessee; Sur place; USD 26 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical

Prescription

Dental

Vision

401(k)

Life Insurance

Disability

Tuition Assistance

Sick and Vacation Time

Tire Discounts

Certification Reimbursement

Paid Vacations

Résumé du poste

Goodyear Service Manager position in the United States offers hands-on experience in a high-volume auto service center. You will supervise the service department, schedule appointments, and coordinate workflow to ensure guests receive quality work on time while driving service and tire sales.

The role emphasizes team leadership, guest relations, and adherence to safety, with opportunities for training and development within a dynamic retail environment.

Qualifications

• Minimum 1 year of previous Automotive Service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsabilités

• Schedule and organize service appointments to deliver quality work on time.
• Drive sales through guest interactions including tire and service upsells.
• Liaise between technicians and guests to ensure satisfaction.
• Contribute to training and development of service department staff.
• Explain warranties, promotions, and advertisements to guests.
• Recommend products based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform manual tasks including lifting tires and wheels; standing and bending.

Connaissances

Automotive service management

Driver's license

Work authorization (US)

Description du poste

The pay range for this position is $18.63 - $34.62/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.

Selected candidates may be eligible for a number of benefits, including:

• medical
• prescription
• dental
• vision
• 401(k)
• life insurance
• disability
• tuition assistance
• sick and vacation time
• tire discounts

Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.

• medical plans
• 401(k)
• certification reimbursement
• paid vacations

We offer fast track career advancement opportunities for hard working, team players who can deliver results.

General Description

As a Service Manager you will gain hands‑on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guests. We encourage you to allow us to invest in your success as you invest in ours; Responsibilities will include, but will not be limited to:

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous automotive service sales experience
• Previous automotive service experience

Position Criteria

Strong work ethic; independently motivated to produce results with limited influence from othersHard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Commitment to following established safety policies and procedures

Locations

Akron OH, Summit Mall, Cuyahoga Falls OH, Tallmadge OH, Portage lakes OH, Barberton OH, Stow OH, Norton OH, Green OH, Kent OH, Wadsworth OH, Hudson OH, Streetsboro OH, Ravenna OH, North Canton OH, Macedonia OH, Twinsburg OH

Job Titles

Service Manager, Automotive Service Center Manager, Vehicle Service Manager, Service Operations Manager, Service Director, Assistant Service Manager, Shop Foreman, Fixed Operations Manager, Service Advisor Manager, Warranty Manager, Operation Sales Manager