Service Manager - Commercial Roofing

Quality Trusted Commercial; Sugar Grove (IL); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

401k

Paid Holidays

Company Truck & Gas card

Medical, Dental, and Vision Insurance

Opportunities for professional growth

Descripción de la vacante

Quality Trusted Commercial is seeking an experienced Commercial Roofing Service Manager to lead and grow the service operations in the United States. You will oversee daily service operations, manage crews, drive profitability, and ensure safety and quality standards.

Final compensation will be based on experience and location. The role requires coordinating with project management and traveling to job sites; a valid driver's license is required.

Formación

• 2+ years of leadership experience in commercial roofing operations or service management.
• Strong knowledge of commercial roofing systems (Single-Ply, Built-Up).
• Proven ability to manage multiple crews and ensure profitability.

Responsabilidades

• Lead all aspects of the commercial roofing service department.
• Manage scheduling and dispatching of service crews to maximize productivity.
• Oversee revenue, margin performance, and budgeting for the service dept.
• Drive safety, quality, and OSHA compliance across operations.
• Develop and mentor service foremen and technicians.
• Coordinate with project management, estimating, and leadership teams.

Conocimientos

Leadership

Roofing knowledge

Customer service

Safety compliance

Communication

Team development

Scheduling

Budgeting

Travel readiness

Descripción del empleo

Quality Trusted Commercial provides full-service commercial roofing and exterior solutions backed by decades of experience and a commitment to doing work the right way. We partner with building owners, property managers, and general contractors to deliver reliable roofing systems, responsive service, and long-term value for every project. At Quality Trusted Commercial, we offer more than a job, we offer the opportunity to build a rewarding career with a team that values craftsmanship, integrity, and customer satisfaction.

Quality Trusted Commercial is seeking an experienced Commercial Roofing Service Manager to lead and grow our service operations. This role is ideal for a results-driven leader who excels at building teams, delivering exceptional customer experiences, and running a disciplined, profitable service department.

You will oversee daily service operations, manage crews and foremen, drive safety and quality standards, and ensure service revenue and margin goals are consistently achieved.

What’s in it for you?

• PTO
• 401k
• Paid Holidays
• Company Truck & Gas card
• Medical, Dental, and Vision Insurance
• Opportunities for professional growth and advancement

Your Role

• Lead all aspects of the commercial roofing service department
• Manage scheduling and dispatching of service crews to maximize productivity
• Oversee service revenue performance and ensure department meets or exceeds budget
• Drive gross margin performance through disciplined labor, material, and subcontractor management
• Build and maintain strong customer relationships with a customer-first mindset
• Recruit, train, develop, and mentor service foremen and technicians
• Enforce company safety policies and OSHA compliance across all service operations
• Conduct site inspections to ensure quality workmanship and proper job execution
• Implement and maintain service processes, reporting, and performance metrics
• Coordinate closely with project management, estimating, and leadership teams
• Resolve customer issues quickly and professionally
• Ensure accurate documentation, job costing, and service reporting
• Develop high-potential team members and create bench strength within the department

What You Bring

• Strong commercial roofing knowledge, including Single-Ply & Built-up systems
• Minimum of 2+ years of leadership experience in commercial roofing operations or service management
• Proven ability to manage multiple crews and service projects simultaneously
• Track record of driving strong profitability and gross margins
• Demonstrated success building, developing, and leading field teams
• Strong commitment to safety with experience enforcing OSHA and company safety standards
• Solid understanding of commercial roofing systems and best practices
• Customer-focused mindset with strong communication and problem-solving skills
• Experience using service management or field tracking systems
• Valid driver's license and willingness to travel to job sites

Final compensation will be based on experience, skills, and location.

US Pay Range

$90,000 - $120,000 USD

Thank you for considering a career with Quality Trusted Commercial.We believe great teams are built on diverse perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.We invest in our people and provide competitive pay, benefits, and a supportive work environment where your skills and contributions matter.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Quality Trusted Commercial’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.