SERVICE MANAGER (Chesapeake, VA)

The Breeden Company; Chesapeake (VA); On-site; USD 28,413 - 40,467; Full time

Job summary

The Breeden Company is seeking a Service Manager for Woodbriar Apartments in Chesapeake, VA. In this full-time role, you will oversee all on-site maintenance operations, ensuring the community meets safety and operational standards while leading the service team.

The ideal candidate has at least three years of experience in a multifamily environment, strong technical knowledge of building systems, and holds HVAC and EPA certifications. A positive attitude towards residents and teamwork is crucial.

Qualifications

• Three years minimum experience as a Maintenance Supervisor in a multifamily apartment setting.
• Strong technical knowledge of electrical and heating systems.
• Excellent planning and estimating maintenance timelines.

Responsibilities

• Manage total on-site maintenance operations.
• Recruit, hire and train qualified applicants for the team.
• Maintain the highest standards of the physical condition of the community.

Skills

Technical knowledge of building systems

Strong leadership abilities

Communication skills

Knowledge of health and safety practices

Education

High school diploma

Degree from a vocational school

Tools

HVAC certification

EPA certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SERVICE MANAGER (Chesapeake, VA)

Full Time Woodbriar Apartments, Chesapeake, VA, US

Salary Range: $25.00 To $25.00 Hourly

In this role, you are responsible for the total on-site maintenance operations of the community and for leading the efforts of the service team. This includes ensuring that the physical aspects of the community meet the company’s established standards for safety, appearance, and operation within the budgeted financial goals.

PRIMARY DUTIES include but are not limited to:

• Recruit, hire and train qualified applicants for the team.
• Maintain a professional and positive attitude towards residents and all team members at all times.
• Comply with the company’s operating and safety policies and procedures.
• Adhere to federal, state, and local laws pertaining to the operations of the community and fair housing.
• Respond within 48 hours to all service requests.
• Follow up on all service requests to ensure the highest quality of customer service.
• Maintain the highest standards of the physical condition of the community.
• Maintains an ongoing preventive maintenance plan for the site.
• Coordinates with the property manager the maintenance schedule for contractors for the make-ready process.
• Manage and inspect all make-ready inventory for move-in quality and company standards.
• Possess inventory control to assist in the achievement of the property’s annual budget.
• Identify the needs for training and motivation for all staff members.
• Maintain good communication and listening skills.
• Uphold all company policies, goals, and values.
• Be committed to the success of the team and each team member.

KNOWLEDGE, SKILLS, & ABILITIES

• Preferred: Three (3) years minimum experience as a Maintenance Supervisor in a multifamily apartment setting or equivalent industry.
• High school diploma: a degree from a vocational school will be a plus.
• Strong technical knowledge of all building systems (electrical, heating etc.).
• Knowledge of health and safety practices and regulations.
• Understanding of budgeting and performance management.
• Excellent planning and leadership abilities.
• Experience in estimating maintenance and repair timelines and costs for work that needs to be completed.
• HVAC and EPA certification required.
• Ability to work evenings, weekends, and holidays if needed.

The Breeden Company is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.