Service Manager - Automotive Experience Required

Tire Discounters Inc; Lebanon, Northern (OH, KY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Growth Opportunities

Paid company training

Competitive Pay & Benefits

Supportive Team

Job summary

Tire Discounters in Lebanon, Ohio, is seeking a Service Manager to lead a team of Service and Tire Technicians, ensuring high-quality customer service. You’ll manage shop operations, train staff, and promote a safety culture.

This role requires management experience, strong communication skills, and the ability to lift up to 75 lbs. The position is full-time with an annual salary range of $55,000 - $70,000+ and numerous benefits including paid training.

Qualifications

• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Valid driver’s license and availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 lbs.
• Authorized to work in the USA (18+).

Responsibilities

• Lead and support a team of Service and Tire Technicians.
• Manage performance and assist with hiring.
• Ensure smooth operation of the shop.
• Promote safety and service standards.
• Provide professional recommendations to customers.

Skills

Leadership skills

Communication

Multitasking

Goal-oriented mindset

Customer service

Job description

Service Manager - Automotive Experience Required

#024-6835

Job Description

Join the Tire Discounters Family -- Drive Your Career Forward!

About Us:

Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.

As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.

Your Role as a Service Manager:

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.

What You'll Do:

• Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
• Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
• Serves as a liaison providing clear communication between the shop, counter staff and customers.
• Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
• Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.

Requirements

Requirements

• Management experience with strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and goal-oriented mindset.
• Valid driver’s license and availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 lbs.
• Authorized to work in the USA (18+).
• Comfortable with occasional mechanical hazards and outdoor conditions.

Compensation

Pay: $55,000 - $70,000+ annually

Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.

Why Tire Discounters?

• Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
• Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
• Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
• Supportive Team: You’ll roll with the best team in the business. Since day one, we’ve been family-owned and operated, and that shows!

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