Service Manager - Allison Park

Socket.dev; Allison Park (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Top pay

Commission program

Comprehensive retirement plan

Medical, dental and vision insurance

Life insurance

AD&D Insurance

401k

Paid Time Off up to 20 days

Supplemental insurance

Job summary

Socket.dev in Allison Park, PA seeks a Service Manager to lead the service department and support store operations. The role focuses on customer service, sales, and high-quality repairs in a fast-paced environment.

You will supervise staff, review inspections, prepare estimates, secure parts, and drive sales while maintaining strong customer relationships and adherence to process quality. A valid driver’s license is required.

Qualifications

• Must excel under pressure and meet deadlines.
• Knowledge of consumer tire products and services.
• Understanding of mechanical service needs and state inspections.

Responsibilities

• Supervise Service Department Personnel
• Review Vehicle Inspections
• Create Service Estimates
• Present Service Estimate to Customer
• Secure Parts Required for Repairs
• Assist Customers as Needed
• Achieve Sales Objectives
• Manage Parts Inventory
• Drive Company and Store Processes
• Ensure Work Quality and Integrity
• Follow/Support Established Phone Processes
• Support Manager in All Operations

Skills

Customer service

Team supervision

Sales objectives

Communication

Job description

Whether you are just starting your management career or are an experienced Service Manager, we are the RIGHT PLACE FOR YOU!

• We are a TOP PAYING company with a competitive base salaryplusa GENEROUS commission and incentive program to boost earning potential even further! (Note: the above salary range includes monthly incentives)
• We offer a COMPREHENSIVE retirement savings plan, medical, dental and other VALUABLE insurance plans.
• Earn up to 20 PAID TIME OFF days per year.
• NEVER work on a Sunday or major holiday.
• Become part of a high-performance team where you are VALUED and RESPECTED.

What You Will Do:

Our Service Manager deliver exceptional customer service while assisting the store manager with facility operations.

• Supervise Service Department Personnel
• Review Vehicle Inspections
• Create Service Estimates
• Present Service Estimate – Informs Customer
• Secure Parts Required for Repairs
• Assist Customers as Needed
• Achieve Sales Objectives
• Manage Parts Inventory
• Drive Company and Store Processes
• Ensure Work Quality and Integrity
• Follow / Support Established Phone Processes
• Support Manager in All Operations

Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• AD&D Insurance
• 401k
• Paid Time Off (earn up to 20 days/year)
• Supplemental insurance plan options

Job Requirements:

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Knowledge of consumer tire products and services
• Understanding of mechanical service needs and guidelines for state inspections, etc.
• Valid driver’s license, acceptable MVR and pre-employment testing