Service Manager - Agricultural Equipment & Growth

Quality Equipment LLC; Wilmington (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and dental insurance

401(K) program with employer match

Paid time off

Paid training and professional development

Job summary

Quality Equipment LLC in Wilmington is seeking a Service Manager/Service Technician to coordinate service activities and perform diagnostics and repairs on agricultural equipment. The successful candidate will manage customer interactions, oversee technicians, and ensure high-quality service.

Ideal candidates must possess a High School Diploma, relevant experience, and a proficient understanding of engines and diagnostics. Competitive wages and employee benefits are provided.

Qualifications

• 1+ year(s) of experience performing service repairs.
• Ability to write diagnosis and work completed on routine reports.
• Proficient knowledge of engines, transmissions, electrical systems.

Responsibilities

• Coordinate service activities within the service department.
• Perform diagnostics and repairs on equipment.
• Assist service writer in answering customer calls.
• Schedule jobs and work assignments for technicians.
• Ensure adherence to service standards and safety manuals.

Skills

Diagnostics and repairs on agricultural equipment

Knowledge of engines and transmissions

Ability to use personal computer and diagnostic equipment

Communication skills

Education

High School Diploma or equivalent experience

Tools

Personal set of tools

Forklift operation (preferred)

Job description

Quality Equipment LLC in Wilmington is seeking a Service Manager/Service Technician to coordinate service activities and perform diagnostics and repairs on agricultural equipment. The successful candidate will manage customer interactions, oversee technicians, and ensure high-quality service.

Ideal candidates must possess a High School Diploma, relevant experience, and a proficient understanding of engines and diagnostics. Competitive wages and employee benefits are provided.