Service Manager (Advisor/Writer) – High-Volume Auto Shop

Security Dodge Chrysler Jeep RAM; Bayport (NY); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Free college classes

Job summary

Security Dodge Chrysler Jeep RAM on Long Island is seeking an Auto Dealership Assistant Service Manager with Service Advisor/Writer experience to help run a high-volume Service Department and support the Service Manager in achieving full capacity and high customer satisfaction. This full-time role offers competitive pay, benefits, and growth opportunities.

Location: Amityville, NY area with a state-of-the-art, climate-controlled shop.

Qualifications

• Required: Automotive Service Writer, Advisor experience.
• Prefer Automotive Assistant Service Manager experience.
• Good managerial, customer service, and communication skills.
• Team participant, organized and customer-focused with a commitment to quality and efficiency.

Responsibilities

• Assist with the profitable operation of the Service Department, support the Service Manager, generate revenue, communicate with customers, explain vehicle maintenance and repair services, create estimates.
• Understand that the customer is our first priority, and assist with the satisfaction of each customer, including cheerful and knowledgeable communication.
• Assist with the accurate and timely estimation and completion of all repair orders.
• Aim for 100% efficiency to help the service department hit the monthly CSI.
• Assist with reporting of timecards and work orders including tech time sheets.
• Coordinate with Parts for correct parts and pricing.
• Ensure proper charging of fluids and materials on each repair order.
• Provide support to Sales and Rental Departments with technical information and service as needed.

Skills

Automotive Service Writer/Advisor

Customer service

Communication

Team player

Multi-tasking

Education

High school diploma

Job description

Security Dodge Chrysler Jeep RAM on Long Island is seeking an Auto Dealership Assistant Service Manager with Service Advisor/Writer experience to help run a high-volume Service Department and support the Service Manager in achieving full capacity and high customer satisfaction. This full-time role offers competitive pay, benefits, and growth opportunities.

Location: Amityville, NY area with a state-of-the-art, climate-controlled shop.