Service Manager

PARAGON PRO RENTALS LLC; West Jordan (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Health savings accounts

Employee Assistance Program

Job summary

PARAGON PRO RENTALS LLC in West Jordan, UT, is looking for a dedicated professional to manage equipment maintenance and support staff mechanics. You will order parts, perform quality checks, and ensure customer satisfaction.

The ideal candidate has 3-5 years of experience in equipment repair and a valid driver’s license, with strong skills in safety and equipment management.

Competitive salary and benefits package is available, including medical, dental, and vision insurance.

Qualifications

• 3-5 years of experience in repair and maintenance of self-propelled platforms and lifts.
• Strong understanding of equipment capabilities and safety requirements.
• Valid driver's license required.

Responsibilities

• Collaborate with vendors to understand maintenance requirements.
• Provide training and support to staff mechanics.
• Order and manage parts inventory.
• Conduct quality control checks on equipment.
• Address customer complaints professionally.

Skills

Equipment knowledge

Repair and maintenance

Inventory management

Data entry and reporting

Safety awareness

Tools

Microsoft 365

Job description

Job Details: Job Location: WEST JORDAN, UT 84088

Essential Functions

• Collaborate with equipment vendors to understand maintenance requirements and capabilities of new inventory additions.
• Provide hands‑on training and support to staff mechanics to ensure top performance.
• Order and manage parts inventory to maintain adequate supplies and facilitate smooth operations.
• Evaluate equipment post‑repair, maintenance, or safety checks to ensure quality and readiness.
• Conduct thorough quality control checks to uphold our high standards.
• Document equipment status before and after rentals for accurate tracking.
• Address customer complaints regarding equipment condition or operation with professionalism and efficiency.
• Create, update, close, and bill work orders with precision.
• File warranty claims promptly to maximize efficiency.
• Maintain and organize detailed equipment service records for compliance and reporting.
• Manage the disposal of solid and hazardous material waste (e.g., batteries, used oil & filters, antifreeze, wash sludge) in accordance with regulations.
• Generate detailed equipment reports, including equipment due for service, fleet status, and service record reporting.
• Perform extensive data entry and report generation to support operational needs.
• Promote a culture of safety awareness among the team.
• Additional duties and tasks as assigned.

Qualifications

• Strong understanding of equipment capabilities and safety requirements.
• Industry Experience: 3-5 years of extensive background in the repair and maintenance of self‑propelled platforms and lifts.
• Clear perspective on maintenance and repair challenges in the equipment rental industry.
• Proven knowledge of work planning, scheduling, and other supervisory activities.
• Experience in inventory management, operational planning, and team management.
• Strong reporting skills to track and communicate operational metrics.
• Computer literacy, with Microsoft 365 experience as a plus.
• Valid driver’s license required.

Why Join Paragon Pro Rentals?

Competitive Compensation: Salary based on experience, ensuring your skills and expertise are rewarded.

Growth Opportunities: Be part of a growing company where your reliability and skills can lead to career advancement.

Supportive Environment: Work with a dedicated team that values safety, collaboration, and excellence.

Outstanding Benefits: Enjoy a very competitive benefits package designed to support your health, wellness, and future -

• Medical insurance
• Dental insurance
• Vision insurance
• Short- or long‑term disability insurance
• Life insurance
• Health savings accounts
• Employee Assistance Program

Paragon Pro Rentals is an Equal Opportunity Employer.