Service Manager

Kappaalphapsi1911; Sheboygan (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Paid Vacation

Tuition Reimbursement

Job summary

Texas Roadhouse in Sheboygan, WI is seeking a legendary Service Manager to oversee all Front of House daily operations. The ideal candidate will manage all Front of House employees, ensuring that Legendary Food and Legendary Service is delivered to guests. A passion for customer service and experience in a supervisory role in food service are essential.

The role includes responsibilities such as driving sales, enforcing compliance with policies, and creating a fun, safe environment for both staff and guests. Join us to create a legendary guest experience!

Qualifications

• Experience in a supervisory role in a food service environment.
• Strong communication and leadership skills.
• Passion for delivering a legendary guest experience.

Responsibilities

• Oversee all Front of House daily operations.
• Manage performance of Front of House employees.
• Drive sales, steps of service, and guest satisfaction.
• Ensure compliance with employment policies and safety regulations.

Skills

Customer service

Staff management

Sales training

Food safety

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one‑on‑ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit‑Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally‑protected status. We encourage and welcome all applicants to apply.