Service Manager

Suburban Propane; Santa Rosa (CA); On-site; USD 76,000 - 87,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

HSA and FSAs

Paid vacation

Tuition assistance

401(k) with company match

Job summary

Suburban Propane seeks a Service Manager to oversee the location's fleet, service inventory, and process design. You will lead the service staff to maximize productivity, ensure customer satisfaction, and maintain compliance.

The role requires 3+ years of relevant experience and an Associate Degree in Business is preferred. Expect collaboration with Customer Service, Distribution and Sales, plus a robust benefits package.

Qualifications

• Minimum of an Associate Degree in Business preferred.
• Minimum of 3 years of related technical and/or management experience.

Responsibilities

• Maintain quality, compliance and control of the service-related inventory.
• Manage the vehicle fleet including coordinating preventative maintenance, repairs, scheduling and licensing.
• Design and ensure execution of service processes and procedures.
• Coach, motivate and energize the Service team including monitoring performance and training.
• Coordinate effectively with Customer Service, Distribution and Sales.

Skills

People management

Inventory management

Fleet coordination

Education

Associate degree in Business

Job description

Job Description

We are currently looking for a Service Manager to be responsible for the day-to-day management of the location's fleet and service-related inventory. As a Service Manager, you will design and/or implement service processes and procedures and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance.

• Maintain quality, compliance and control of the service-related inventory
• Manage the vehicle fleet which includes coordinating vehicle preventative maintenance, repairs, scheduling and licensing
• Design and ensure execution of service processes and procedures
• Coach, motivate and energize the Service team which includes monitoring employee performance, implementing individual development plans/ activities and initiating/coordinating training
• Ensure effective coordination with Customer Service, Distribution and Sales functions

Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

For a full list of our benefit offerings please visit https://jobs.suburbanpropane.com/benefits/

$75,500 - $87,000 annually (dependent on experience)

• Minimum of an Associate Degree in Business preferred
• Minimum of 3 years of related technical and/or management experience

As part of our pre-employment hiring process, background checks and drug screens are performed.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. As a national propane industry leader with over 3,000 employees, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.

It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/