Service Manager

Verjus; San Francisco (CA); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

Verjus in San Francisco is seeking an experienced Service Manager to join its leadership team. You will oversee daily front-of-house operations, lead the service team, and ensure a warm, polished guest experience from arrival to departure.

The ideal candidate is a hands-on leader with strong operational judgment, a passion for wine and French-inspired cuisine, and the ability to balance elevated service with Verjus's lively, convivial spirit.

Formación

• Three years of front-of-house experience in a fine-dining or upscale restaurant.
• Supervisory or management experience preferred.
• Strong understanding of restaurant service and FOH operations.
• Genuine interest in wine, food, hospitality, and French culinary culture.

Responsabilidades

• Lead daily dining room service and uphold Verjus's hospitality standards.
• Oversee front-of-house preparation, service execution, and closing procedures.
• Coach, train, and develop FOH staff through feedback.
• Manage onboarding, scheduling, and performance discussions.
• Promote collaboration among service, culinary, wine, and reservations teams.
• Maintain guest relationships and address concerns with discretion.

Conocimientos

Front-of-house leadership

Customer service excellence

Communication

Problem-solving

Team training

Herramientas

POS systems

Descripción del empleo

Service Manager

Verjus | San Francisco, California

About Verjus

Verjus is a French-inspired wine bar and restaurant from Chef Michael Tusk and Lindsay Tusk, located in San Francisco’s Jackson Square. The menu is rooted in French culinary traditions and changes frequently to highlight seasonal ingredients. Verjus offers an extensive, thoughtfully curated wine program in a lively and approachable setting.

Position Summary

Verjus is seeking an experienced Service Manager to join its leadership team. This individual will help oversee daily front-of-house operations, lead the service team, and ensure a consistently warm, polished, and engaging guest experience.

The ideal candidate is a confident, hands-on leader who thrives in a dynamic environment. They should bring strong operational judgment, genuine enthusiasm for food and wine, and the ability to balance elevated service standards with the energetic and convivial spirit of Verjus.

Essential Responsibilities

• Lead daily dining room service and maintain Verjus’s standards of hospitality, professionalism, and efficiency
• Oversee front-of-house preparation, pre-service lineup, service execution, and closing procedures
• Maintain an active presence on the floor and provide support and direction throughout service
• Coach, train, and develop front-of-house employees through consistent feedback and guidance
• Assist with onboarding, scheduling, and performance management
• Promote effective communication and collaboration among the service, culinary, wine, and reservation teams
• Ensure service procedures and standards are consistently understood and followed
• Build relationships with guests and create a welcoming, memorable experience
• Address guest concerns with discretion, empathy, and sound judgment
• Maintain detailed knowledge of the menu, ingredients, wine program, and restaurant operations
• Support inventory management, ordering, and organization of front-of-house supplies
• Identify opportunities to improve efficiency, consistency, and the overall guest experience
• Ensure compliance with company policies and applicable health, safety, and employment requirements

Qualifications

• At least three years of front-of-house experience in a chef-driven, fine-dining, or upscale restaurant
• Previous supervisory or management experience strongly preferred
• Strong understanding of restaurant service and front-of-house operations
• Genuine interest in wine, food, hospitality, and French culinary culture
• Excellent communication, organization, and problem-solving skills
• Ability to lead with professionalism, accountability, and empathy
• Calm and decisive under pressure, with the flexibility to respond to a fast-paced service environment
• Strong attention to detail and a natural sense of hospitality
• Ability to work evenings, weekends, and holidays as required
• Experience in a wine-focused restaurant or bar preferred

Quince & Co. is an equal opportunity employer. We are committed to building an inclusive workplace and welcome applicants from all backgrounds.