Service Manager

Morgan Properties; Olde West Chester (OH); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Rent discount (up to 100%)

Medical, Dental, and Vision benefits

401(k) retirement plan with company 
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Paid time off including 10 holidays á

On-call appreciation: $15/day

Job summary

Morgan Properties in West Chester, OH, is seeking a Service Manager to lead maintenance operations at the Preserve at Beckett Ridge (216 units). This full-time role emphasizes hands-on leadership to maintain property standards and resident satisfaction.

The ideal candidate will manage work orders, schedules, and inventory, with strong HVAC, plumbing, and electrical troubleshooting skills. A valid driver's license and on-site availability are required.

Qualifications

• Hands-on maintenance experience with leadership capability.
• Proven ability to manage work orders, scheduling, inventory, and daily property operations.
• Hands-on experience with HVAC systems (required).
• Strong skills in plumbing, appliance repair, and general maintenance troubleshooting.
• Comfortable using smartphone apps, tablets, and basic computer systems.
• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 3+ years of related experience, or equivalent education and experience.

Responsibilities

• Lead daily maintenance operations including work orders, unit turns, make-ready schedules, and grounds upkeep.
• Develop and execute an organized production schedule and preventive maintenance plan.
• Troubleshoot and resolve technical issues across HVAC systems, plumbing, appliances, and electrical systems.
• Partner with office staff to ensure timely follow-up and excellent resident service.
• Manage and maintain inventory of maintenance materials, tools, and supplies.
• Conduct regular inspections of buildings, grounds, and vacant units.
• Ensure emergency preparedness and personally respond to urgent site needs when required.
• Plan, assign, and direct maintenance activities while maintaining hands-on involvement in daily tasks.

Skills

Maintenance leadership

Work orders scheduling

HVAC knowledge

Plumbing troubleshooting

Electrical troubleshooting

Driver’s license

Tech savviness

Education

HVAC Certification (EPA/CFC preferred)

One-year certificate or 3+ years experience

Job description

Advance your maintenance career with Morgan Properties – Where Growth and Opportunity Await! Now hiring a Service Manager in West Chester, OH.

We are seeking a hands‑on, experienced Service Manager with a "Whatever It Takes" approach to lead maintenance operations at our Preserve at Beckett Ridge 216‑unit community. In this full‑time role you will ensure the physical integrity of the property meets company standards and all applicable laws while driving team performance and resident satisfaction.

Responsibilities

• Lead daily maintenance operations including work orders, unit turns, make‑ready schedules, and grounds upkeep.
• Develop and execute an organized production schedule and preventive maintenance plan.
• Troubleshoot and resolve technical issues across HVAC systems, plumbing, appliances, and electrical systems.
• Partner with office staff to ensure timely follow‑up and excellent resident service.
• Manage and maintain inventory of maintenance materials, tools, and supplies.
• Conduct regular inspections of buildings, grounds, and vacant units.
• Ensure emergency preparedness and personally respond to urgent site needs when required.
• Plan, assign, and direct maintenance activities while maintaining hands‑on involvement in daily tasks.

Compensation & Incentives

• Pay Range: $26.00 – $30.00 per hour.
• Up to 100% Rent Discount.
• Property Staff Shared Renewal Commissions.
• Morgan Essentials: $300 quarterly.
• On‑Call Appreciation: $15/day for holding the on‑call phone.
• Medical, Dental, and Vision Benefits.
• 401(k) Retirement Plan with Company Match.
• Generous Paid Time Off, including 10 holidays per year and sick leave.
• Overall compensation may also be determined based on factors such as geographic location, skills, education, and/or experience.

Hours & Schedule

• Monday – Friday: 8:00 AM – 5:00 PM.
• Paid rotating on‑call participation required.
• Must be available and prepared for emergency events.
• Schedule subject to change based on business needs.

Qualifications

• Strong, well‑rounded maintenance experience with leadership capability.
• Proven ability to manage work orders, scheduling, inventory, and daily property operations.
• Hands‑on experience with HVAC systems (required).
• Strong skills in plumbing, appliance repair, and general maintenance troubleshooting.
• Comfortable using smartphone apps, tablets, and basic computer systems.
• Active and valid driver’s license and personal vehicle.
• HVAC/EPA/CFC Certification preferred.
• One‑year certificate, 3+ years of related experience, or equivalent education and experience.