Service Manager

lakesidetrucks; Madison (WI); On-site; USD 80,000 - 120,000; Full time

Job summary

Lakeside Trucks in Madison, WI is seeking a Service Department Director to lead daily operations and steer profitability. The role focuses on delivering high quality service, driving repeat business, and attracting new customers to the dealership.

You will oversee staffing, training and development, customer retention, and cost controls to ensure alignment with the business plan objectives and sustained growth.

Qualifications

• Direct the daily operations of the Service Department to achieve profit and growth objectives.
• Provide high quality service work that meets customer expectations and attracts new customers.
• Staffing, training and development, customer retention, and cost controls aligned to the business plan.

Responsibilities

• Direct the daily operations of the Service Department to achieve profit and growth objectives.
• Provide high quality service work that meets customer expectations, encourages repeat business, and attracts new customers to the dealership.
• Ensure staffing, training and development, customer retention, cost controls, and alignment with the business plan objectives.

Job description

Overview

Direct daily activities of the Service Department to achieve maximum profit and growth objectives. Provide high quality service work that meets customer expectations, encourages repeat business, and attracts new business to the dealership. Success will be achieved through appropriate staffing, training and development, customer retention, cost controls, and meeting business plan objectives.

Responsibilities

• Direct the daily operations of the Service Department to achieve profit and growth objectives.
• Provide high quality service work that meets customer expectations, encourages repeat business, and attracts new customers to the dealership.
• Ensure staffing, training and development, customer retention, cost controls, and alignment with the business plan objectives to drive success.