Service Manager

Loving Auto Group; Lufkin (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Paid Vacation

Paid Holidays

Discount on Vehicles

Job summary

Loving Auto Group in Lufkin, Texas, is seeking a motivated Service Manager for Loving Nissan to lead a successful service team. This position requires a passion for customer service, solid leadership skills, and automotive knowledge.

The ideal candidate will conduct client meetings, monitor service operations, and recruit staff. Excellent benefits including health, dental, life insurance, and paid time off are offered. Join us for a rewarding career in a competitive industry.

Qualifications

• 2 to 4 years of related experience in a service management role.
• Strong leadership and communication skills.
• Ability to manage a service team effectively.

Responsibilities

• Conduct daily client status meetings with service team.
• Monitor automotive repair/maintenance to prevent delays.
• Recruit, interview, and train service staff.
• Review service sales performance regularly.
• Assure proper repair-order flow to maximize productivity.

Skills

Customer service

Leadership

Automotive repair knowledge

Team management

Education

Associate’s degree or equivalent

Job description

Service Manager – Loving Nissan

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

• Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
• Monitor automotive repair/maintenance to prevent operational delays
• Work with service director to set departmental objectives
• Recruit, interview and train service staff
• Maintain daily sales and production records as prescribed by upper management
• Review and evaluate service sales performance
• Staff technical teams relative to production requirements
• Remain current on new products and changes to existing products
• Maintain department finances within parameters established by upper management
• Assure proper repair-order flow/maximize productivity
• Monitor/control all warranty activity to ensure compliance with policies and procedures
• Adhere to dealership policy on client vehicle care and operation
• Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
• Enforce OSHA requirements, procedures and regulations
• Conduct performance evaluations
• Participate in operational planning
• Maintain the facility and equipment
• Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

Associate’s degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Paid Vacation
• Paid Holidays
• Discount on Vehicles