Service Manager

VIP Truck Center, LLC; Livonia (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance (Blue Cross)

Dental insurance

Vision insurance

401K with match

Job summary

VIP Truck Center, LLC in Livonia, Michigan is seeking a Service Manager to oversee department performance and technician productivity. The ideal candidate should have a high school diploma, certification in diesel engines, and a mechanical background with five years’ experience.

This role requires strong customer relations skills and teamwork. Benefits include medical, vision, dental insurance, vacation, and a 401K matching program.

Qualifications

• High school diploma required.
• At least five years as a journeyman mechanic.
• Diesel engine certification required.
• At least two years as a foreman/service advisor.

Responsibilities

• Monitor and control the performance and profitability of the department.
• Recruit, train, and retain technicians.
• Ensure the right technician is assigned the right job.
• Maintain good relations with customers.

Skills

Mechanical background

Customer service skills

Teamwork

Computer proficiency

Education

High school diploma

Tools

Diagnostic and repair equipment

Job description

VIP Truck Center stocks new and used Ford and Volvo commercial trucks, parts, and accessories. We service all makes of trucks. Our Sales Department offers new and used trucks, financing programs customized to fit customer needs, and trade-ins. Our Parts Department is stocked with genuine Ford and Volvo truck parts. Our Service Department features state‑of‑the‑art diagnostic and repair equipment. Our skilled factory‑trained and certified technicians deliver efficient, quality truck service.

Job Description

VIP Truck Center, a Volvo Class 8 Truck and Ford Medium Duty Truck dealership, is looking to fill the position of Service Manager.

Responsibilities

• Monitor and control the performance and profitability of the department
• Monitor technician productivity
• Maintain good relations with customers
• Recruit, train, and retain technicians
• Mentor and advise technicians
• Ensure the right technician is assigned the right job
• Monitor the warranty process
• Work with other departments as required
• Perform additional duties as required

VIP offers a benefit package that includes medical (Blue Cross), dental, eye care, vacation, and a 401K program with a match.

Qualifications

The ideal candidate will have a high school diploma, a mechanical background with at least five years as a journeyman mechanic, be diesel engine certified, and at least two years as a foreman/service advisor. Must be customer friendly and be a team player. A valid driver’s license (CDL preferred) and insurability is mandatory. Must be computer proficient.

Benefits

VIP Truck Center, LLC offers a competitive salary and benefits program including Blue Cross medical, vision and dental insurance.

Equal Opportunity Employer

EOE