Service Manager

Cintas Corporation; Landover (MD); On-site; USD 83,000 - 110,000; Full time

Job summary

Cintas Corporation is seeking a Service Manager in Landover, MD to directly manage our customer facing Service team. You will hire and manage performance, lead the team, and foster a safe working environment while resolving customer issues and ensuring high satisfaction.

You will train the team on sales techniques, support goodwill at customer sites, and work toward achieving sales, profit, inventory and payroll goals. A company vehicle may be used for visits to customer locations.

Qualifications

• Valid driver's license is required.
• High School Diploma/GED; bachelor's degree or equivalent work experience preferred.
• Experience in industrial sales or customer service is a plus.

Responsibilities

• Directly manage our customer facing service team; hire and performancel management; provide leadership to ensure safe, high performing environments.
• Drive customer satisfaction by resolving issues, visiting customer sites, and ensuring world-class service and goodwill.
• Train the team on effective sales techniques and achieve sales, profit, inventory and payroll goals; manage budgets and operational issues.

Skills

Valid driver's license

Education

High School Diploma/GED

Bachelor's Degree or equivalent

Job description

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Title: Service Manager

Location: Landover, MD, US, 20785

Requisition Number: 235774

Job Description

Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventoryand payroll goals; managing a budget and dealing with operational issues that affect service. Hands‑on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick‑up and delivery of products or services; driving a company‑owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world‑class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Compensation
A reasonable estimate of base salary for this role ranges between $82,960 - $110,314/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
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Nearest Major Market: Washington DC
Job Segment: Payroll, Service Manager, Performance Management, Manager, Finance, Customer Service, Human Resources, Management