Service Manager

Mr. Appliance Corp.; Jamesburg (NJ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Full benefits

Paid time off

Positive and supportive culture

Job summary

Mr. Appliance Corp. is looking for a Service Manager in Jamesburg, New Jersey. The role requires leading a team of appliance technicians and solving complex repair issues while ensuring excellent customer service. Enjoy a stable Monday to Friday schedule with no nights or weekends.

The position offers a competitive salary ranging from $80,000 to $90,000, with additional performance bonuses. Full benefits include health, dental, and vision insurance along with paid time off and training.

Qualifications

• At least 5 years of hands-on field experience in appliance repair or a closely related trade.
• Broad working knowledge of major appliance brands and models.
• Successful diagnostic and repair skills on various appliances.

Responsibilities

• Train and mentor a team of appliance technicians.
• Act as the final technical resource for tricky diagnostics.
• Lead the team to meet revenue and customer satisfaction goals.
• Manage parts inventory and daily scheduling.
• Maintain professionalism with customers and staff.

Skills

Hands-on field experience in appliance repair

Diagnostic and repair skills

Customer communication skills

Passion for teaching and developing technicians

Education

High school diploma or equivalent

Job description

Service Manager – Appliance Repair

$80,000–$90,000 base salary + performance bonuses (most of our managers earn $100K–$120K+)

No nights · No weekends · Company vehicle · Full benefits

We’re looking for an experienced, hands‑on leader who loves the appliance trade and genuinely enjoys developing other technicians.

This is a true player‑coach role: you’ll spend part of your time in the field solving the toughest calls and most of your time building a sharp, confident team that consistently delivers 5‑star service.

What the job looks like day‑to‑day

• Training and mentoring a team of appliance technicians (in‑truck ride‑alongs, classroom sessions, and ongoing skill development)
• Acting as the final‑level technical resource when a diagnosis gets tricky
• Leading the team to meet (and usually exceed) weekly and monthly revenue and customer‑satisfaction goals
• Managing parts inventory, truck maintenance, and daily scheduling
• Being the calm, professional face of the company for customers and office staff alike

The schedule and lifestyle you’ve been waiting for

• Monday–Friday only — home every evening and every weekend, guaranteed
• Company‑provided take‑home service vehicle and iPad
• Health, dental, and vision insurance after 60 days
• Paid time off and paid training
• Regular team events and a genuinely positive, supportive culture

What you bring

• At least 5 years of hands‑on field experience in appliance repair or a closely related trade (HVAC/R, commercial refrigeration, commercial cooking equipment, etc.)
• Broad working knowledge of today’s major appliance brands and models
• Proven diagnostic and repair skills on refrigerators, washers, dryers, dishwashers, ovens, and cooktops
• A real passion for teaching and developing technicians
• Strong customer communication skills and pride in delivering outstanding service
• Valid driver’s license with a clean driving record
• High school diploma or equivalent