Service Manager

Texas Roadhouse; Douglasville (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Service Manager to lead Front of House operations. In this role, you'll drive sales and guest satisfaction while managing a passionate team. Your focus on delivering Legendary Food and Service will create an unforgettable dining experience. Join a fun culture with flexible schedules and growth opportunities, where your leadership will inspire others and elevate the guest experience. If you're ready to take the next step in your career, this is the opportunity for you.

Benefits

Medical, Dental, and Vision Plans

Paid Leave

Tuition Reimbursement

Profit-Sharing

Flexible Schedules

Employee Discounts

Recognition Programs

Qualifications

• Passionate about guest experience and staff management.
• Ability to drive sales and enforce policies effectively.

Responsibilities

• Oversee daily Front of House operations and manage staff.
• Ensure guest satisfaction and compliance with safety regulations.
• Recruit, train, and develop Front of House employees.

Skills

Guest Satisfaction

Staff Management

Sales Driving

Food Safety

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Join to apply for the Service Manager role at Texas Roadhouse.

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service define us. We focus on loving what you do today and preparing you for tomorrow. Are you ready to be a Roadie?

We are seeking a legendary Service Manager to oversee all Front of House daily operations, manage staff, and ensure Legendary Food and Service are delivered to our guests. If you are passionate about people and guest experience, apply today!

Responsibilities of a Service Manager

1. Driving sales, guest satisfaction, and steps of service
2. Enforcing employment policies, overseeing cleanliness, and ensuring guest safety
3. Providing or directing Front of House training
4. Managing employee performance, including evaluations, coaching, and discipline
5. Managing liquor orders and controlling costs
6. Enforcing liquor laws and Responsible Alcohol Service guidelines
7. Developing key employees through feedback and coaching
8. Recruiting, interviewing, and hiring Front of House staff
9. Scheduling staff and assigning tasks
10. Creating a fun and safe environment with contests, theme nights, and incentives
11. Practicing safe food handling procedures

Texas Roadhouse offers a fun culture with flexible schedules, discounts, competitions, recognition, training, and growth opportunities.

Requirements

We provide a comprehensive benefits package after 30 days, including:

• Medical, dental, and vision plans
• Paid leave (vacation, parental, bereavement, maternity)
• Adoption assistance
• Disability and insurance options
• Retirement plans and financial benefits
• Tuition reimbursement up to $5,250/year
• Profit-sharing and stock units
• Community support opportunities
• Holiday bonuses

We are an equal opportunity employer committed to diversity and inclusion. All applicants are encouraged to apply.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Restaurants