Service Manager

Aire Serv of Smith County; Cordova (TN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Company-Paid Life Insurance

Health, Dental, and Vision Insurance

Simple IRA with Company Matching

Paid Vacation and Holidays

Company Vehicle and Fuel

Company-Paid Uniforms

Frequent Company-Paid Meals

Employee Appreciation Events and Reward Trips

Job summary

Aire Serv of Smith County, located in Cordova, Tennessee, is seeking an HVAC Service Manager to lead and support service technicians. This role is key in ensuring exceptional customer service and operational efficiency, while overseeing performance and providing technical guidance.

The ideal candidate will have residential HVAC experience, effective communication skills, and the ability to foster a positive work environment. Competitive salary with bonuses is offered, alongside benefits like insurance and company vehicle.

Qualifications

• Proven HVAC and refrigeration experience required.
• Leadership or management experience is preferred.
• Strong customer service skills essential.

Responsibilities

• Lead and develop service technicians.
• Provide technical support and training.
• Conduct regular safety discussions and meetings.
• Maintain vendor relationships and ensure compliance.
• Oversee inventory and company resources.

Skills

Residential HVAC and refrigeration experience

Customer service skills

Leadership abilities

Sales skills

Job description

Why Choose Us?

• Weekly Pay
• Company-Paid Life Insurance
• Health, Dental, and Vision Insurance
• Simple IRA with Company Matching
• Paid Vacation and Holidays
• Company Vehicle and Fuel
• Company-Paid Uniforms
• Frequent Company-Paid Meals
• Employee Appreciation Events and Reward Trips

Compensation: $55,000 - $70,000 Base Salary

Earning Potential: $100,000+ with performance-based bonuses

Position Summary

The HVAC Service Manager is responsible for leading and supporting service technicians while ensuring exceptional customer service, operational efficiency, and team performance. This role provides technical guidance, coaching, scheduling oversight, and leadership to help achieve company goals.

Key Responsibilities

• Lead, coach, and develop service technicians
• Provide technical support and training to the team
• Conduct regular one‑on‑one meetings and safety discussions
• Work closely with dispatch to ensure proper scheduling based on technician skill level
• Maintain relationships with vendors and manufacturers
• Oversee inventory, equipment, and company resources
• Ensure compliance with company policies and safety standards
• Review invoices, reports, and operational documentation
• Foster a positive and productive work environment

Qualifications

• Residential HVAC and refrigeration experience required
• Previous leadership or management experience preferred
• Valid driver's license with a clean driving record
• Ability to lift up to 60 lbs.
• Strong customer service and sales skills
• Excellent communication and leadership abilities
• Professional appearance and positive attitude