Service Manager

Marten Transport; Colonial Heights (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Marten Transport seeks a maintenance director to direct tractor repair activities and road service troubleshooting to keep tractors compliant with Federal specifications and operating safely and reliably.

The role covers supervision of maintenance staff, parts management, budget oversight, warranty programs, and liaison with drivers, foremen, vendors, and regulators to sustain efficient terminal operations.

Responsibilities

• Manage maintenance staff in the repair and maintenance of tractors and trailers, fostering teamwork.
• Handle road service/troubleshooting over the phone.
• Manage parts function, purchasing, and issuing PO's when necessary.
• Manage quality control efforts for terminal operations.
• Oversee warranty program
• Work with Foreman to accomplish daily goals.
• Manage all computer and telephone activities.
• Handle all people (driver) issues when necessary.
• Oversee terminal fuel process
• Responsible for company vehicles
• Manage tire program
• Responsible for terminal maintenance budget
• Serve as a resource for foreman on personnel issues; including but not limited to PTO, hiring, and disciplinary issues
• Interact with drivers for counseling, problem resolution and general assistance
• Serve as a liaison to local community groups, regulatory, law enforcement agencies and Marten vendors
• Monitor yard and facilities for compliance and maintain a professional and clean environment.
• Assist Terminal Management on daily responsibilities
• Other duties as assigned.

Job description

Purpose

To direct tractor repair activities and road service trouble shooting in order that Marten Transport, Ltd. tractors comply with Federal specifications and operate in a safe, reliable manner.

To direct tractor repair activities and road service trouble shooting in order that Marten Transport, Ltd. tractors comply with Federal specifications and operate in a safe, reliable manner.

Responsibilities

• Manage maintenance staff in the repair and maintenance of tractors and or trailers, fostering teamwork.
• Handle road service/troubleshooting over the phone.
• Manage parts function, purchasing, and issuing PO's when necessary.
• Manage quality control efforts for terminal operations.
• Oversee warranty program
• Work with Foreman to accomplish daily goals.
• Manage all computer and telephone activities.
• Handle all people (driver) issues when necessary.
• Oversee terminal fuel process
• Responsible for company vehicles
• Manage tire program
• Responsible for terminal maintenance budget
• Serve as a resource for foreman on personnel issues; including but not limited to PTO, hiring, and disciplinary issues
• Interact with drivers for counseling, problem resolution and general assistance
• Serve as a liaison to local community groups, regulatory, law enforcement agencies and Marten vendors
• Monitor yard and facilities for compliance and maintain a professional and clean environment.
• Assist Terminal Management on daily responsibilities
• Other duties as assigned.