Service Manager

Texas Roadhouse; Chattanooga (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical plans

Paid Vacation

401(k) Retirement Plan

Monthly Profit-Sharing Program

Tuition Reimbursement

Job summary

A well-known restaurant chain is seeking a Service Manager for their Chattanooga location. In this Mid-Senior level position, you will drive sales and enhance guest satisfaction, ensuring compliance with policies while creating a fun, safe environment. Responsibilities include managing Front of House staff, conducting evaluations, and overseeing training. Excellent benefits include medical plans, paid vacation, and a monthly profit-sharing program. Join us in providing legendary service and food!

Qualifications

• Experience in managing Front of House employees.
• Strong communication skills for training and evaluations.
• Ability to enforce compliance with employment policies.

Responsibilities

• Drive sales and enhance guest satisfaction.
• Oversee cleanliness and safety in the restaurant.
• Manage performance, including evaluations and coaching.
• Direct work for employees and set schedules.
• Create a positive environment aligned with core values.

Skills

Driving sales

Guest satisfaction

Performance evaluations

Food handling procedures

Job description

Join to apply for the Service Manager role at Texas Roadhouse.

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Restaurants