Service Manager

Pestco Llc; Chandler (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

Phone reimbursement

Uniform provided

401K match

Health insurance

Life insurance

PTO & Holidays

Job summary

Green Mango Pest Control, Arizona's Premium pest control company since 2010, is seeking a Service Manager in Chandler, AZ. The role supports the General Manager in daily operations and leads a team to deliver high-quality pest control services.

The candidate will have 3+ years in customer service with supervisory experience, strong communication skills, and the ability to read P&L statements. Licensing in pest control is preferred. Competitive benefits are offered.

Qualifications

• 3+ years in customer service with supervisory experience preferred.
• Strong communication skills (verbal, written, in person).
• Ability to read and interpret P&L statements and financial acumen.
• Licensed in appropriate pest control categories and states.

Responsibilities

• Support General Manager in day-to-day operations.
• Maintain professional appearance and positive relations with customers and staff.
• Promote an “All Star” technician team.
• Ensure safety with PPE and proper safety practices.
• Maintain fleet and inventories, ensure vehicles and equipment are in good condition.
• Oversee route management and drive recurring services and retention.
• Encourage referrals and new service opportunities on route.
• Provide ongoing training and development for technicians.
• Monitor KPIs and drive growth in the team.

Skills

Customer service

Supervisory

Communication

P&L literacy

Education

High School diploma or GED

Tools

MS Office

PestRoutes

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Manager

Regular FT Management GMN AZ Chandler, Chandler, AZ, US

2 days ago Requisition ID: 1916

Salary Range: $60,000.00 To $80,000.00 Annually

Work. Grow. Build. Life.

Green Mango Pest Control, Arizona's Premium pest control Company since 2010.

Green Mango is proud to be a part of the PestCo’s family of companies:

Founded in late 2021, PestCo is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.

You MUST complete a short PestCo Assessment in order to be considered for this open position .

Schedule: Monday through Friday (Saturdays Required)

Compensation:

Key Responsibilities:

• Support General Manager in day-to-day operations
• Ensure that you and your team maintain a professional appearance, positive working relationships with co-workers and customers.
• Promote an “All Star” technician team.
• Guarantee Safety by using appropriate PPE, safety equipment and good judgement under all working conditions.
• Maintain company fleet and ensure vehicles are always in safe and prime operational conditions, while keeping equipment and supply inventories to capacity.
• Oversee Route Management to ensure that you and your team service customer accounts according to procedures and guidelines established by the company. Encourage taking time with each customer to take every opportunity to establish recurring services, increase route retentions and addressing “At risk” customers.
• Promote and motivate your team to discover new opportunities through seeking referrals, producing new services to customers on the route by performing routine inspections, clover-leaf neighborhoods, and self-generated leads.
• Ensure that you and your technicians stay up to date with training in all areas of Pest Control from biology, habits, structural, specialty pests and safety.
• Support technician development and encourage a learning, supportive atmosphere in recruiting new talent.
• KPI (Key Performance Indicators) Ensure that you and your team are aware and maintain high scores for the established KPI’s and are growth focused.
• Must lead by good example in all categories. Work closely with your team to encourage and motivate your seasoned workers to the new technicians by promoting enthusiastic engagement with the company’s vision of retention and growth.
• Ability to translate the company’s strategic objectives daily with enthusiasm to your team.

Qualifications & Requirements:

• Motivated high performer!
• 3 plus years’ customer service experience & supervisory experience preferred.
• Strong Communication skills effectively through verbal, written and in person.
• Ability to read and interpret P&L statements and strong financial acumen.
• Licensed in appropriate pest control categories and states.
• Adequate Computer Skills required. Strong MS Office and PestRoutes experience preferred.
• Strong attention to detail and accurate record keeping.
• Valid Driver’s license with good driving record.
• High School diploma or GED.
• Trained in General Pest, Commercial Pest, Termite Pest, Bed Bug Service is preferred.
• Pass Background check, drug screening.
• Must be able to demonstrate ability to perform physical demands of the job (must be able to lift 30 lbs.).

Why Join the PestCo Team?

• Use of company-vehicles available for business travel.
• Company-provided cellphone/devices or reimbursement.
• Company Provided Uniform.
• Red Wing and Safety Boot Reimbursement Program
• Paid Time Off, Paid Sick Time, & Paid Holidays
• Medical, Dental, and Vision Insurance
• Company Provided Life Insurance
• 401K – Employer Match
• Health Savings Account (HSA) - Automatic Employer Contribution
• Flexible Spending Account (FSA), Dependent Care FSA
• Voluntary Life Insurance (Employee, Spouse & Child)
• Voluntary Short-Term and Long-Term Disability
• Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
• PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
• SmartDollar Financial Wellness Program
• Educational Resources and Training provided on-the-job.

Medical Benefits are effective on the 1st of the month following the date of hire.

PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.