Service Management Trainee

Mission Linen Supply; Phoenix (AZ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Full benefits

Job summary

Mission Linen Supply is seeking Service Management Trainees for state-of-the-art operating plants in California and Arizona. You will learn to lead a team of RSSRs, driving customer satisfaction and achieving operational goals.

The program requires 3-5 years of management experience, strong leadership, and excellent customer service. Relocation is required during or after training to manage your own team within the first three years.

Qualifications

• 3-5 years of experience in a management role (required).
• Willingness to relocate during or after training to manage your own team within the first 3 years (required).
• Excellent customer service skills, strong business acumen, and effective leadership.
• Excellent work ethic, a high level of organization, and computer literacy.
• Demonstrated leadership potential and a strong business and customer orientation.
• College degree highly desired; military experience welcomed.

Responsibilities

• Complete a 30-week training program combining rotations through various departments to identify the area that best matches your interests, skills, and abilities.
• Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops.
• Learn the day-to-day life of our managers and all aspects of our business.
• Upon completion, be promoted to a management position leading your own team.
• Learn to direct efforts that maximize new business accounts, deepen penetration of existing accounts, and own account retention.

Skills

Management experience

Relocation willingness

Customer service

Business acumen

Leadership

Work ethic

Organization

Computer literacy

Leadership potential

College degree

Military experience

Education

College degree desired

Job description

Responsibilities

Mission Linen Supply has immediate opportunities for Service Management Trainees in state-of-the-art operating plants in California and Arizona. You'll learn to lead a team of drivers (Route Sales and Service Representatives, or RSSRs), ensuring unsurpassed customer satisfaction and pushing the team to achieve operational goals.

Previous industry experience is not required. We're looking for 3-5 years of management experience, excellent customer service skills, strong business acumen, and the ability to provide effective leadership.

Why Mission Linen Supply

If you're looking for a stable industry with room to grow, not just a job but a career path, this program is built for that. Mission Linen Supply is a family-owned, privately held company and a leading provider of linen, uniform, and facility service products across five western states. Founded in 1930 and headquartered in Santa Barbara, CA, Mission has grown from a one-man operation into an industry leader, while remaining stable, essential, and steadily growing. Industrial laundry and linen services are a recession-resistant, essential industry. Hospitals, hotels, and restaurants need clean linens and uniforms regardless of the economy. That means real, ongoing opportunities for career advancement, not a static org chart.

Compensation

• Base salary: $70,304-$80,000, depending on experience; based on education, experience, other qualifications, and location of assignment

Benefits

• Medical, dental, and vision insurance
• Retirement savings program
• Paid time off (sick, holiday, vacation)
• Full-time employment with full benefits

Qualifications

The Opportunity

Our 30-week training program combines rotations across departments with the support of senior management. Once you complete the program, you'll be promoted to a management position leading your own route sales and service team.

Relocation requirement: all candidates must be willing to relocate during or after training to manage their own team within the first 3 years of the career to qualify for the program.

Duties & Responsibilities

• Complete a 30-week training program combining rotations through various departments to identify the area that best matches your interests, skills, and abilities
• Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops
• Learn the day-to-day life of our managers and all aspects of our business
• Upon completion, be promoted to a management position leading your own team
• Learn to direct efforts that maximize new business accounts, deepen penetration of existing accounts, and own account retention

Required Skills & Qualifications

• 3-5 years of experience in a management role (required)
• Willingness to relocate during or after training to manage your own team within the first 3 years (required)
• Excellent customer service skills, strong business acumen, and effective leadership
• Excellent work ethic, a high level of organization, and computer literacy
• Demonstrated leadership potential and a strong business and customer orientation
• College degree highly desired; military experience welcomed

Related Roles & Key Skills

Service Management Trainee, Management Trainee, Route Manager Trainee, Area Manager, District Manager, Route Sales Manager, Service Manager, Field Service Manager, Leadership Development Program, RSSR, Account Retention, Military Leadership, Veteran Friendly, Uniform and Linen Services, Industrial Laundry

Overview

Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Founded in 1930 and headquartered in Santa Barbara, the company has grown from a one-man operation to a leading player in the linen rental and uniform business across five western states. Mission Linen Supply is widely recognized for its ability to understand, anticipate, and meet its customers needs while providing environmentally friendly goods and services.

Mission Linen Supply is an Equal Opportunity Employer (EEO), Affiniti plan? VEVRAA Protected Veterans, Federal Contractor and Worker with Disabilities employer. Mission Linen Supply is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation,gender identity,national origin, age, disability, protected veteran status, active duty wartime or campaign badge veteran or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Worker with Disabilities needing assistance applying please feel free to call HR Office at 805-730-3612.