Service Maintenance Technician - Rental

Hawthornemachineryco; Lakeside (CA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Great work environment and culture

Career growth opportunities

Training

Medical, Dental and Vision plans

401(k) Plan + Company Matching

PTO and life & disability insurance

Tuition Reimbursement

Company-supplied uniforms

Advanced technical training

Job summary

Hawthorne Cat is seeking a Service Maintenance Technician to inspect, service, and repair construction machinery and generator equipment. The role includes inspecting incoming and outgoing units, performing preventive maintenance, and documenting fuel and DEF usage.

Training and growth opportunities are available within rentals, with tools supplied by the company. Ideal candidates have at least one year of heavy equipment or diesel experience, a valid California Class C license, and strong

Qualifications

• Minimum one year of heavy equipment/diesel experience.
• May be enrolled in heavy equipment/diesel program.
• Certification or degree from accredited trade program strongly preferred.
• Must demonstrate customer service skills.
• Experience using laptops, tablets, smartphones, and apps.
• Must have a valid California Class C driver’s license and a clean driving record.
• Must read, write and speak English fluently.

Responsibilities

• Determines condition of equipment by performing inspections of incoming and outgoing equipment, including visual, safety, and operation checks.
• Completes reports by logging fuel and Diesel Exhaust Fluid (DEF) usage as needed.
• Performs regular service and preventive maintenance to keep equipment safe and operable.
• Develops and maintains positive relationships with customers to enhance satisfaction.
• Keeps knowledge of new models up to date to support maintenance.
• Maintains a safe, clean work environment by following procedures and rules.
• Cares for shop tools, equipment, and work areas; uses provided tools responsibly.

Skills

Customer service

English fluency

Education

Trade program certification or degree

Enrollment in heavy equipment/diesel program

Tools

Laptops

Tablets

Smartphones

Job description

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

POSITION SUMMARY:

The Service Maintenance Technician performs incoming and outgoing equipment inspections, small mechanical, and preventative maintenance repairs under close supervision of the service manager along with fellow experienced technicians. All the necessary tooling for this position will be supplied along with the opportunity for training and growth within rentals.

ESSENTIAL FUNCTIONS:

1. Determines condition of equipment by preforming all inspections of both incoming (off rental) equipment and outgoing (on rental) equipment inspections to include visual, safety, and proper operation of the equipment.
2. Completes reports as requested by entering the required amounts of fuel and Diesel Exhaust Fluid (DEF) required to properly refill the tanks.
3. Performs regular service and preventive maintenance tasks on equipment to keep in safe, dependable operating condition ensuring proper operations and the removal of parts and attachments.
4. Develops and maintains positive relationships with customers to increase overall customer satisfaction
5. Continually updates product knowledge needed to work on new models.
6. Maintains safe and clean work environment by complying with procedures, rules, and regulations.
7. Maintains shop tools, equipment, and work areas.
8. Cleans equipment by operating wash rack steam cleaner and high-pressure washer.
9. Contributes to a team effort by accomplishing duties needed.
10. Tools will be provided by the company.
11. Other duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. One-year minimum experience with heavy equipment/diesel experience
2. May be currently enrolled in a heavy equipment/diesel program
3. Certification or degree from accredited trade program strongly preferred.
4. Must demonstrate customer service skills.
5. Must have experience using electronic devices such as laptops tablets, smart phones, and cell phone applications.
6. Must have a valid California Class C driver’s license and a clean driving record.
7. Must read, write and speak English fluently.

PHYSICAL DEMANDS:

1. Walking and moving about on foot often up and down equipment and stairs.
2. Handling: Works with hands.
3. Lifting: Raises or lowers parts weighing up to 60lbs, with frequent exertion.
4. Reaching: Extends hands and arms in any direction.
5. Stooping: Bends body downward and forward by bending at knees or waist.
6. Standing: Remains in standing position if required to perform various functions of the job.
7. Vision: Reads paperwork, files, and records on the computer.
8. Talking: Communicates via telecommunications and in person.
9. Sitting: Sits at desk. Sits for minimal periods of time.

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent noise.
2. Temp/Weather: Works in both outside yard and shop environment.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $25.00 - $33.00 per hour

ACCOMMODATIONS:

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.