Service Maintenance Technician - Rental

Hawthorne Cat

Lakeside (CA)

On-site

USD 3,444,000 - 4,546,000

Full time

4 days ago

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Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision plans

401(k) Plan + Company Matching

Paid Time Off (PTO)

Tuition Reimbursement

Company-Supplied Uniforms

Advanced Technical Training

Job summary

Hawthorne Cat is seeking a Service Maintenance Technician - Rental in Lakeside, California. You will perform inspections on incoming and outgoing equipment, conduct routine maintenance, and support customers and other technicians to ensure reliable operation.

The role emphasizes safety, quality, and teamwork, with training and growth opportunities in the rental fleet. Equipment tools provided; benefits and a competitive hourly rate are offered.

Qualifications

One-year minimum experience with heavy equipment or diesel engines.
Enrolled or training in a heavy equipment/diesel program is acceptable.
Certification or degree from an accredited trade program strongly preferred.

Responsibilities

Inspect incoming and outgoing equipment for safety and proper operation.
Report fuel and DEF usage to ensure proper refills.
Perform regular service and preventive maintenance on equipment.
Develop and maintain positive customer relationships to increase satisfaction.
Keep up-to-date with new models and repair techniques.
Maintain a clean, safe work environment and organize shop tools.
Support the team by completing assigned duties.
Tools will be provided by the company.

Skills

Customer service skills

Heavy equipment/diesel experience

Fluent in English

Education

Trade program certification/degree

Tools

Laptops

Tablets

Smartphones

Job description

Hawthorne CAT® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT® participates in E-Verify Lakeside, California, United States

Position Title: Service Maintenance Technician - Rental

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, youve come to the right place! At Hawthorne Cat, were always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. Thats why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

POSITION SUMMARY:

The Service Maintenance Technician performs incoming and outgoing equipment inspections, small mechanical, and preventative maintenance repairs under close supervision of the service manager along with fellow experienced technicians. All the necessary tooling for this position will be supplied along with the opportunity for training and growth within rentals.

ESSENTIAL FUNCTIONS:

Determines condition of equipment by preforming all inspections of both incoming (off rental) equipment and outgoing (on rental) equipment inspections to include visual, safety, and proper operation of the equipment.
Completes reports as requested by entering the required amounts of fuel and Diesel Exhaust Fluid (DEF) required to properly refill the tanks.
Performs regular service and preventive maintenance tasks on equipment to keep in safe, dependable operating condition ensuring proper operations and the removal of parts and attachments.
Develops and maintains positive relationships with customers to increase overall customer satisfaction
Continually updates product knowledge needed to work on new models.
Maintains safe and clean work environment by complying with procedures, rules, and regulations.
Maintains shop tools, equipment, and work areas.
Cleans equipment by operating wash rack steam cleaner and high-pressure washer.
Contributes to a team effort by accomplishing duties needed.
Tools will be provided by the company.
Other duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

One-year minimum experience with heavy equipment/diesel experience
May be currently enrolled in a heavy equipment/diesel program
Certification or degree from accredited trade program strongly preferred.
Must demonstrate customer service skills.
Must have experience using electronic devices such as laptops tablets, smart phones, and cell phone applications.
Must have a valid California Class C drivers license and a clean driving record.
Must read, write and speak English fluently.

PHYSICAL DEMANDS:

Walking and moving about on foot often up and down equipment and stairs.
Handling: Works with hands.
Lifting: Raises or lowers parts weighing up to 60lbs, with frequent exertion.
Reaching: Extends hands and arms in any direction.
Stooping: Bends body downward and forward by bending at knees or waist.
Standing: Remains in standing position if required to perform various functions of the job.
Vision: Reads paperwork, files, and records on the computer.
Talking: Communicates via telecommunications and in person.
Sitting: Sits at desk. Sits for minimal periods of time.

ENVIRONMENTAL: