Service Line Manager

RWJBarnabas Health; Short Hills (NJ); Presencial; USD 110 000 - 143 000; Tempo integral

Resumo da oferta

RWJBarnabas Health is seeking a Service Line Manager in Corporate Communications to lead strategic communications for designated clinical service lines, ensuring narrative integrity and earned media credibility. You will partner with Clinical Chiefs and regional leaders to develop proactive reputation strategies, draft physician updates, and guide crisis communications as issues arise.

This salaried, day-shift role is based at the corporate services facility with a competitive annual salary

Qualificações

• Experience in strategic healthcare communications and reputation management.
• Ability to advise clinical leaders and staff executives.
• Strong written and verbal communication skills for senior audiences.

Responsabilidades

• Develop and manage a proactive communications and reputation strategy for assigned service lines.
• Advise Clinical Chiefs and medical staff executives as embedded communications consultant.
• Align growth initiatives with earned media through Service Line Marketing partners.
• Author high-stakes updates and thought‑leadership on medical breakthroughs.
• Lead rapid-response local crisis communications and narrative management.

Descrição da oferta de emprego

Service Line Manager

Req #: 0000268386

Category: Marketing / Public Relations

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: Regional Corp Communications

Pay Range: $110,100.00 - $143,200.00 per year

Location: 95 Old Short Hills Road, West Orange, NJ 07052

Job Title: Manager

Location: SBC Corporation

Department Name: Regional Corp Communications

Req #: 0000268386

Status: Salaried

Shift: Day

Pay Range: $110,100.00 - $143,200.00 per year

Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

A Typical Day

The Service Line Manager is responsible for the strategic development, narrative alignment, and reputation management of a designated portfolio of clinical service lines (e.g., Cancer & Neuro; Heart & Vascular; Medical Group/Primary Care; or Shared Services & Joint Ventures) across the RWJBarnabas Health system. Operating in a newly distinct communications capacity, this role focuses exclusively on building clinical thought leadership, protecting service line reputation, drafting specialized messaging, and managing localized clinical crisis situations. The Service Line Manager serves as an embedded strategic communications advisor to Clinical Chiefs, Medical Directors, and Service Line Administrative Leaders, shifting executive relationships from tactical task-taking to data-driven consultation. Works in close, matrixed partnership with their respective Service Line Marketing counterparts and with the VP, Corporate Communications, VP Internal Communications and Regional Heads of Communications to ensure that volume-driving campaigns are reinforced with uncompromised earned media credibility and narrative integrity.

• Develop, implement, and manage a proactive, comprehensive communications and reputation strategy for all assigned clinical service lines in alignment with corporate narrative standards
• Serve as the primary, embedded communications consultant and trusted advisor to Clinical Chiefs, Service Line Administrative Leaders, and medical staff executives within the assigned clinical portfolio
• Partner in a matrixed structure with the Service Line Marketing Managers to seamlessly synchronize clinical growth initiatives and consumer campaigns with earned media coverage and expert PR positioning
• Author and refine high-stakes communications, clinical advancement announcements, physician-directed updates, and thought-leadership pieces regarding complex medical breakthroughs
• Direct rapid-response localized crisis communications, issue mitigation, and real-time narrative management for clinical incidents, service disruptions, or regulatory issues impacting the designated service lines