Service Leader: Lead Food Quality & Guest Experience

Chipotle Mexican Grill; Seneca (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Health insurance

Dental & Vision insurance

Digital tips

Paid time off

Holidays

Competitive pay

Career advancement

Job summary

Chipotle Mexican Grill is hiring a Service Leader in Seneca, SC to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew. You will supervise line operations, support food safety, and help with crew performance and development.

The role requires a high school diploma and restaurant experience, with opportunities for advancement and benefits including tuition assistance, health insurance, and paid time off.

Qualifications

• Understand and articulate Chipotle's Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Ability to speak, write, read, and understand the primary language(s) of the work location.
• High school diploma.
• Restaurant experience.

Responsibilities

• Ensure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety, including hand washing, glove changes, time/temperature monitoring, shelf lives, and the Daily Food Safety Checklist.
• Help resolve customer incidents and promote positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train all front-of-house crew.
• Assist with crew performance reviews and developing future Service Leaders.
• Assist with office administration duties such as banking and cash handling policies.
• Ensure office equipment works and supplies are ordered as needed.
• Ensure the proper quantity of supplies is available as needed.

Skills

Food With Integrity philosophy

Cash handling

Food Safety

Office paperwork

Language skills

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader in Seneca, SC to maintain a positive customer experience by ensuring safe, quality food and a well-trained crew. You will supervise line operations, support food safety, and help with crew performance and development.

The role requires a high school diploma and restaurant experience, with opportunities for advancement and benefits including tuition assistance, health insurance, and paid time off.