Service Lane Guest Experience Specialist

Anderson Automotive Group

Genesis (TN)

On-site

USD 18,000 - 23,000

Full time

14 days+

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Benefits offered by this job

401k match

Health benefits

Paid time off

Employee discounts

Job summary

Anderson Automotive Group in Tennessee seeks an energetic Service Greeter to be the first point of contact for guests bringing in vehicles for maintenance and repairs. You will create an inviting and professional experience, greet customers, assist with service drive tasks, and support the service team.

A friendly personality and strong communication are essential; bilingual is a plus. This role offers growth opportunities in a family-owned, community-focused dealership with comprehensive

Qualifications

Individuals with friendly and outgoing personalities suited to customer service.
Possess strong communication and organizational skills, bi-lingual is a plus.
Assist and greetcustomers when they bring their vehicle in for service.
Move the customer’s vehicle from the service drive
Valid driver’s license with acceptable motor vehicle record is required
Highschool diploma or equivalent

Responsibilities

Greet and assist customers at the service lane.
Provide a welcoming and professional experience for guests.
Support the service team by guiding vehicles from the service drive to the lot or bays.
Communicate service needs and wait-time expectations to customers.

Skills

Friendly demeanor

Excellent communication

Bilingual

Education

High school diploma or equivalent

Job description

A friendly personality and strong communication are essential; bilingual is a plus. This role offers growth opportunities in a family-owned, community-focused dealership with comprehensive

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