Service and Install Technician

State Industrial Products; Fort Lauderdale (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) matching up to 3%

Long term disability

Tuition assistance

Job summary

State Cleaning Solutions is seeking a Service/Install Technician to coordinate and execute installations across the assigned district, ensuring timely, high-quality work while supporting warehouse inventory and service needs.

The role emphasizes hands-on maintenance, troubleshooting, and strong customer service skills, with a requirement to lift up to 60 lbs and operate company vehicles in compliance with policy. Training and advancement opportunities are highlighted.

Qualifications

• Hands-on maintenance experience and mechanical aptitude are required.
• Strong troubleshooting and problem-resolution skills are essential.
• Excellent customer service and communication abilities are important.

Responsibilities

• Manage all installations within the assigned region.
• Accept and document installation requests from the district manager for follow-up and scheduling.
• Confirm product and equipment availability to complete installations in one visit.
• Ensure quality execution of installations and maintain installation materials.
• Maintain the installation schedule and workflow.
• Provide inter-district support as needed.
• Assist with inventory control and ordering processes.
• Record all parts, equipment and products delivered using handheld devices.
• Maintain and promote access to equipment manuals for field reps.
• Support service-related issues as assigned.
• Respond to service requests from reps and supervisors.
• Maintain company equipment and vehicles.
• Work flexible hours as required.

Skills

Maintenance experience

Mechanical aptitude

Troubleshooting

Customer service

Sales background

Communication skills

Lifting up to 60 lbs

Education

High school diploma or equivalent

Job description

We’re Proud To Have a Team Of More Than 700 Innovative And Dedicated Employees — And We’re Continuing To Grow. Here Are Just a Few Reasons Why You’ll Enjoy Being Part Of Our Team

Career Opportunity

We are a high-growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.

Work-life balance

Enjoy a consistent yet flexible Monday-Friday 8a-4p workday with a rotating on-call schedule. Take a well-deserved break on us and enjoy time with your family and friends with generous PTO.

Benefits and Perks

We offer competitive pay, as well as an excellent benefits package including:

• medical, dental, vision
• 401(k) matching up to 3%
• long term disability
• tuition assistance.

Do you have what it takes?

• Are you a hands-on person with maintenance experience?
• Are you mechanically inclined and enjoy troubleshooting and repairs?
• Are you tired of long hours in your role with no chance for financial rewards or advancements?

Position Summary

The Service/Install Technician is responsible for coordinating and executing installation requests within the assigned district. This role ensures timely, high-quality installations while supporting warehouse inventory initiatives and assisting with service-related needs.

Position Responsibilities

• Manage all installations within the assigned region
• Accept and document installation requests from the district manager for follow-up and scheduling
• Confirm product and equipment availability to complete installations efficiently in one visit
• Ensure quality execution of installations, including equipment, products, and support materials (e.g., wall charts, MSDS, order guides, etc.)
• Maintain and oversee the installation schedule and assigned workflow
• Provide inter-district support as needed
• Assist with inventory control and ordering processes
• Submit asset movement forms for all installed inventoried equipment
• Utilize handheld device software to record all parts, equipment, and products delivered
• Continuously enhance technical knowledge of company machines and equipment
• Maintain active communication with technical support vendors
• Retain and promote access to equipment manuals for field representatives
• Support service-related issues as assigned
• Respond to service requests from representatives and supervisors
• Maintain all company-issued equipment, vehicles and related assets
• Perform other duties as assigned
• Work flexible hours as required

Position Requirements

• Previous warewashing or laundry experience preferred
• Customer service and/or sales background
• High school diploma or equivalent
• Ability to operate assigned vehicles in compliance with corporate fleet policy
• Demonstrated ability to support value-added product offerings
• Strong mechanical aptitude (plumbing, electrical, mechanical)
• Skilled in troubleshooting and problem resolution
• Excellent customer service and communication skills
• Ability to lift up to 60 lbs

The Company

State Cleaning Solutions, a division of State Industrial Products, is a rapidly growing sales and service provider. We serve the hospitality and health care marketplace by designing, implementing and maintaining cleaning and sanitization programs. Our customers include restaurants, hotels, care homes and institutions among many others. State Cleaning supplies the equipment and chemicals needed to ensure customer and guest satisfaction, then backs up our programs with an extensive 24/7 service network.

EOE Statement

State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

ADA Disclosure

Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.

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