SERVICE GREETER

ADP, Inc.; Wichita (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

ADP, Inc. is seeking a Service Greeter to welcome customers at the service drive, help transport customers and vehicles, and maintain a clean, professional service area.

Schedule requires Monday–Friday 7:00 am–6:00 pm and Saturday 7:30 am–4:00 pm, totaling about 40 hours weekly with overtime eligibility. A high school diploma and valid driver’s license with a permissible MVR are required.

Qualifications

• High School Diploma or equivalent required.
• Valid Driver's License with acceptable Motor Vehicle Record per policy.

Responsibilities

• Greet customers entering the service drive.
• Transport customers and customer vehicles to and from the dealership.
• Maintain a presentable service drive by cleaning and organizing.

Skills

Customer service

Active listening

Communication

Time management

Problem solving

Vehicle handling

Professional appearance

Education

High School Diploma or equivalent

Job description

Service Greeter must be available to work Monday through Friday from 7:00 am to 6:00 pm and Saturday from 7:30 am to 4:00 pm. The Service Greeter is expected to work at least 40 hours per week and is non-exempt from overtime.

SUMMARY:

The Service Greeter is responsible for greeting customers at the service drive, transporting customers and their vehicles, and maintaining the presentable state of the service drive.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

• Greet customers as they enter the service drive
• Transport customer and customer vehicles to and from the dealership
• Prepare fluid samples for customers

Operation of motor vehicles

• Take possession of customer vehicle to park until vehicle is serviced
• Drives vehicle to customer after service is completed
• Reposition vehicles on lot for best access

Maintains presentable state of service drive

• Gather and empty trash
• Clean service drive by sweeping and/or mopping
• Other general maintenance of service drive

QUALIFICATIONS AND REQUIREMENTS:

Experience

Education / Certifications

• High School Diploma or equivalent required

Certifications / Licensures

• Valid Driver's License with acceptable Motor Vehicle Record as outlined by company policy

Skills

• Ability to work well with personnel and vendors
• Ability to resolve problems
• Active listening and speaking skills
• Ability to prioritize and organize - time management skills
• Operates all types of automobile including manual transmission (stick shift)
• Flexible to change in a fast-paced, dynamic environment
• Professional appearance

Work Environment & Physical Requirements

• Very frequent driving of motor vehicle
• Occasional bending, squatting, and reaching
• Occasional use of hand dexterity
• Constant use of vision and hearing
• Very frequent fumes and odors
• Occasional outdoor work environment (including wet conditions and variation in temperature)

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is related or a logical assignment to the position.

I understand this Job Description does not constitute an employment agreement between the employer and employee and does not eliminate the employment-at-will agreement. In addition, I understand this job description is subject to change as the needs of the employer and requirements of the job change.