Service Greeter

Casey Volkswagen; Newport News, Northern (VA, KY); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company contribution

Vacation & Holiday pay

Employee referral bonus programs

Discounted gym memberships

Job summary

Casey Auto Group is seeking a Full-Time Service Greeter/Service Lot Attendant to join our team. This role focuses on delivering friendly customer service at the service drive and assisting Service Advisors with tasks, including vehicle prep and initial checks.

The position requires extensive walking, 40+ hours per week, and a valid driver’s license with an excellent driving record. Benefits and a team-oriented environment are offered at Casey Auto Group.

Qualifications

• Must be able to greet customers with a friendly attitude and escort them to the Service Advisor.
• Adept at assisting Service Advisors and performing basic vehicle prep tasks.
• Ability to walk, kneel, bend, and work in varying temperatures and weather conditions.

Responsibilities

• Greet customers in the service drive and guide them to their Service Advisor.
• Assist Service Advisors with tasks and prepare vehicles for service (covers on seats/steering wheel, etc.).
• Perform initial vehicle checks, test batteries, top off fluids, attach key tags, and move vehicles safely.

Skills

Customer service

Multi-tasking

Driving

Job description

Casey Auto Group is seeking a Full-Time Service Greeter/Service Lot Attendant to join our team!

If you are looking for a career in a fast-paced environment that will utilize your strong multi-tasking and customer service skills and provide a path to advancement, consider the Casey Auto Group!

What You'll Be Doing:

This dynamic role is primarily based in our busy service drive, where you'll be the friendly first point of contact for our customers. Your responsibilities will include:

Customer Service & Vehicle Prep:

• Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor.
• Assisting Service Advisors with various tasks.
• Dressing vehicles for service (applying steering wheel, seat, and floor covers).
• Performing initial vehicle checks, including testing batteries and topping off fluid levels.
• Attaching key tags to vehicles.
• Moving and parking customer vehicles safely and efficiently.

Vehicle Delivery & Lot Maintenance:

• Preparing customer vehicles for delivery—checking tire pressure and fluids under the hood, and ensuring vehicles are washed, vacuumed, and sanitized.
• Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots.

Work Environment & Requirements:

Be prepared for a role that keeps you moving!

• This position requires extensive walking, kneeling, and bending in a variety of temperatures and weather conditions.
• Full-Time Schedule: You must be able to work 40+ hours per week.
• Pay:starts at $14.00 per hour
• Hours: Shifts will be scheduled between 7:00 AM - 6:00 PM, Monday through Saturday, and may include some holidays.
• Minimum Requirements:
• Must be at least 18 years of age.
• Must have a valid driver's license and an excellent driving record.

What we offer:

• Comprehensive Benefits:
  • Medical, Dental, and Vision Insurance
  • FSA/HSA/LPFSA
  • Prescription drug coverage
  • HealthJoy App- company paid healthcare navigation tool
  • Employee Assistance Program
  • 401(k) with company contribution upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources coverage & ID Protection
• Work-Life Balance:
  • Vacation & Holiday pay
• Employee Perks:
  • Employee referral bonus programs
  • Employee parts & service discounts
  • Discounted gym memberships to OneLife & YMCA

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.