Service Foreman

Transwest, Inc.; Frederick (CO); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(K) with company match

HSA/FSA

Job summary

Transwest, Inc. in Frederick, CO is seeking a Service Foreman to supervise technicians, dispatch orders, and manage service operations. You will lead the team to complete repairs efficiently while maintaining safety and quality standards.

The role requires leadership, strong communication skills, and the ability to multi-task in a dynamic shop environment. The position offers a full benefits package and a 2nd shift from 2pm to 11pm.

Qualifications

• High school diploma or equivalent required.
• Ability to obtain CDL within 90 days of employment.

Responsibilities

• Directly supervise Technicians and schedule work to maximize quality, productivity and profit.
• Assist the Service Manager in training personnel and resolving customer issues.
• Perform quality assurance inspections and train technicians in QA.
• Maintain tools and shop equipment and ensure policies are followed.
• Oversee customer communications and service delays; address complaints.
• Supervise finish and repair work and ensure safe operations.

Skills

Leadership

Multi-tasking

Customer service

Communication

Detail oriented

CDL eligibility within 90 days

Education

High school diploma or equivalent

CDL eligibility within 90 days

Job description

# Service ForemanFull-TimeFrederick, COApply Now## DescriptionThe Foreman is essential to the success of our service departments. The Transwest Foreman is responsible for dispatching orders to the appropriate technicians, making sure the work gets done efficiently and opening and closing repair orders. As a leader, you will be responsible for managing the technicians' work.**WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:*** Medical, Dental, and Vision Insurance* Life (Voluntary and Employer Paid) and Disability Insurance* 401(K) with company match beginning with your first contribution.* HSA and/or FSA, as applicable* Paid Time Off, Sick Time, and Company Paid Holidays* Employee Car Discount Program**Essential Duties & Responsibilities:*** Directly supervise Technicians.* Assist the Service Manager in training personnel.* Carry out established policies and procedures.* Preform quality assurance activities as directed through quality assurance inspections, random quality checks and training Technicians in quality assurance.* Assist the Service Manager in resolving customer complaints and general customer relations.* Assist Technicians with finish and repair work.* Schedule, assign and supervise work with the objective of maximizing the balance of quality, productivity and profit.* Supervise maintenance of tools and shop equipment**WORK ENVIRONMENT & PHYSICAL ABILITIES:*** Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.* Required to perform work inside and outside, in all-weather situations, at the shop division location.* Manual dexterity, fine manipulation and the ability to reach with hands and arms and lift up to 80 lbs.* Must be able to operate simple to complex and heavy-duty machinery.* Normal range of hearing and vision.**REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:*** High school diploma or equivalent.* Valid Driver's License and MVR in good standing.* Ability to obtain a CDL within 90 days of employment (diesel and trailer service departments).* Ability to multi-task.* Detail oriented.* Journeyman or Lead Technician experience is a plus.* Knowledge of how a service shop operates is imperative.* Strong customer service skills, organizational skills and leadership abilities are essential.* Excellent verbal and communication skills* Candidate must be a motivated individual who can work independently.* Ability to successfully complete a general abilities assessment, pass a post-offer background check, physical and drug screen**Preferred Education, Experience, Knowledge & Skills:*** Previous experience in a similar role.* Experience diagnosing and repairing diesel trucks.* Diesel Engine Technology Certification(s) and/or Education**JOB DETAILS:*** Type: Salary* Status: Full-time* Pay Range: $80,000 - $85,000* Shift: 2nd from 2pm - 11pm* Reports To: Service Manager