Service Engineering Leader: Medical Devices (Hands-On)

Real Staffing Group; Minneapolis (MN); Presencial; USD 150.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Descripción de la vacante

Real Staffing Group is seeking a Service Engineering Leader to drive serviceability and field success across the product lifecycle, combining hands-on engineering with strategic influence.

You will partner with R&D, Quality, Manufacturing, Technical Support, and Field Service to ensure reliability, maintainability, and scalable service processes.

This high-visibility role in medical devices offers the opportunity to shape service engineering capabilities and deliver meaningful patient care.

Formación

• Bachelor's degree in Engineering or related technical discipline.
• Experience supporting complex capital equipment, electromechanical systems; medical device experience required.
• Strong knowledge of reliability, serviceability, troubleshooting, and root cause analysis.
• Ability to influence stakeholders without direct authority in cross-functional settings.
• Experience operating in regulated environments; hands-on leader with strategic impact.

Responsabilidades

• Drive serviceability strategy across new product development and commercial systems.
• Partner with R&D, Quality, Manufacturing, Technical Support, and Field Service teams.
• Lead service engineering activities: service documentation, troubleshooting methodologies, and field change implementation.
• Develop scalable service processes to improve uptime, reliability, and customer experience.
• Analyze field performance data to identify trends and drive corrective actions.
• Influence cross-functional teams and shape future service engineering capabilities.

Conocimientos

Leadership

Cross-functional influence

Troubleshooting

Root cause analysis

Educación

Bachelor's degree in Engineering

Descripción del empleo

Real Staffing Group is seeking a Service Engineering Leader to drive serviceability and field success across the product lifecycle, combining hands-on engineering with strategic influence.

You will partner with R&D, Quality, Manufacturing, Technical Support, and Field Service to ensure reliability, maintainability, and scalable service processes.

This high-visibility role in medical devices offers the opportunity to shape service engineering capabilities and deliver meaningful patient care.