Service Engineer I - IT Support & Dispatch (Hybrid)

Interplayit; Seattle (WA); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

100% paid Medical, Dental, and Vision insurance

401k

Job summary

Interplayit is seeking a Service Engineer I for a hybrid role based in Tukwila, Washington. This position involves providing IT support and resolving client challenges, managing service tickets, and offering exceptional client service.

The ideal candidate should have a strong background in customer support, excellent problem-solving skills, and be comfortable troubleshooting various technologies including Windows Server and Exchange. Comprehensive benefits including medical and 401k are offered.

Qualifications

• Background in customer support ideally within IT.
• Strong problem-solving and time management skills.
• Ability to communicate effectively with clients.

Responsibilities

• Take ownership of service tickets and ensure resolution.
• Deliver client support across various channels.
• Perform Microsoft Exchange administration and support.

Skills

Customer support background

Problem-solving mindset

Time management skills

Communication skills

Tools

Windows Server

Microsoft Office 365

Job description

Interplayit is seeking a Service Engineer I for a hybrid role based in Tukwila, Washington. This position involves providing IT support and resolving client challenges, managing service tickets, and offering exceptional client service.

The ideal candidate should have a strong background in customer support, excellent problem-solving skills, and be comfortable troubleshooting various technologies including Windows Server and Exchange. Comprehensive benefits including medical and 401k are offered.