Service Engineer, Field service engineer, Sales and service engineer

Ambetronics Engineers; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading engineering firm is seeking an experienced technician to install and maintain gas detection systems. Responsibilities include commissioning systems, performing preventive maintenance, troubleshooting issues, and providing customer training. The ideal candidate will possess strong technical skills and a thorough understanding of safety protocols.

Responsibilities

• Install, calibrate, and commission gas detection systems.
• Perform regular maintenance and inspections of gas detection systems.
• Diagnose and troubleshoot technical issues with gas detection equipment.
• Provide training and guidance to customers on the proper use of equipment.

Job description

Role & responsibilities

1. Installation and Commissioning: Install, calibrate, and commission gas detection systems at customer sites. Ensure they are set up correctly and functioning as intended.

2. Preventive Maintenance: Perform regular maintenance and inspections of gas detection systems to prevent issues and ensure continuous operation.

3. Troubleshooting: Diagnose and troubleshoot technical issues with gas detection equipment. Identify and resolve faults, malfunctions, and false alarms.

4. Repairs: Repair or replace faulty components, sensors, or modules within gas detection systems, following manufacturer guidelines and safety protocols.

5. Software and Firmware Updates: Keep gas detection system software and firmware up-to-date to maintain system performance and functionality.

6. Calibration: Calibrate gas sensors and detectors to ensure accurate gas concentration readings.

7. Customer Training: Provide training and guidance to customers on the proper use and maintenance of gas detection equipment. Ensure they understand safety procedures.

8. Documentation: Maintain detailed records of service and maintenance activities, calibration, and equipment configurations. Prepare service reports for customers.

9. Quality Assurance: Ensure that all service and maintenance activities comply with industry standards and safety regulations.

10. Technical Support: Provide technical support to customers via phone, email, or on-site visits. Assist in resolving customer inquiries and issues promptly.

11. Product Knowledge: Stay updated on the latest advancements in gas detection technology and products. Share this knowledge with customers and colleagues.

12. Emergency Response: Assist with emergency responses and evacuations when gas leaks or safety incidents occur, especially in industries where gas detection is critical for safety.

Preferred candidate profile